If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Overall: Good. Visiting times: 2.00pm - 8.00pm. The discharge lounge is staffed by nursing staff who can care for all your needs while you are there. Staff knew about the psychiatric liaison team based in accident and emergency department and that the team were available 24 hours every day. Give feedback on care at this service. The Weekly and Monthly A&E Attendances and Emergency Admissions collection collects the total number of attendances in the specified period for all A&E types, including Minor Injury Units and Walk-in Centres, and of these, the number discharged, admitted or transferred within four hours of arrival. Hospedia is a private company which provides this service and they set the charges, including the cost of incoming and outgoing calls. All staff received a quarterly newsletter called you said, we said and gives staff information of common risks and examples of learning from incidents. RM AMHFKY - Protestors including MP's and opposition candidates march against cuts to local maternity services in Eastbourne. There were systems that ensured children with long term medical conditions were seen by paediatric consultants with specialist interests, for example diabetes. The unit is run by a group of core midwives and maternity support workers (MSWs) and is supported by the community midwifery teams. The practice development nurse also supported healthcare assistants to achieve the national care certificate and had helped to develop a new initial training and support programme for newly qualified nurses. Kings Drive, Eastbourne, East Sussex, BN21 2UD Clinical outcomes were monitored and were similar to units of similar size. Slippers or shoes that fit properly, to avoid slips or falls during your stay in hospital. Strong clear leadership seen, staff felt well managed and well led. Eastbourne District General Hospital is a National Health Service hospital in Eastbourne in East Sussex, England. We will involve you and, with your consent, your family, carers or friends as appropriate. Admissions. There were business continuity plans in place for use in the event of a major incident. Eastbourne District General Hospital. Matrons and senior staff felt the matron assistant was a valuable resource, which meant had more clinical time to spend on the ward supporting nursing staff. However some governance processes did not demonstrate effectiveness or improvements in patient outcomes. Eastbourne District General Hospital has 337 inpatient beds, and eight critical care beds. The service was tailored to meet needs of individual people and are delivered in a way the ensure flexibility, choice and continuity of care. Inpatient Mental Health Intake & Admissions Process, All of the staff deserve special recognition, What to Expect When Calling a Mental Health Facility, may need to be entered from aurora.boxcarstudiodev.com, Mental Health & Psychiatric Hospitals in Glendale and Tempe, AZ, See what other patients are saying about us, Copyright Aurora Behavioral Health System. The service used innovative ways to engage with patients and the community to plan and manage services and all staff were committed to improving services continually. Please give these to a nurse. The trust was compliant with the intercollegiate document, safeguarding children and young people: role and competences for health care staff (March 2014). Current mandatory and statutory training for nursing and medical staff did not meet trust targets. Official information from NHS about Eastbourne District General Hospital including contact details, directions, opening hours and service/treatment details Departments and services - Eastbourne District General Hospital - NHS Patients and relatives said staff go above and beyond and the care received exceeded their expectations. Where a patient experiences disorientation we will aim to keep moves to a minimum. The key aims of these services are the prevention of unnecessary hospital admission, to facilitate early hospital discharge, to prevent premature or unnecessary care home admissions, and to enable people to live as independently as possible. Kings Drive, Eastbourne, East Sussex, BN21 2UD There had been times when these staff were not specialist trained in paediatric care. Records were brief and suggested limited discussion and challenge. Eastbourne District General Hospital. The trust had been sent a letter by the Secretary of State congratulating them on being one of the most improved emergency departments nationally. The service had improved the triage process with significantly improved training and clinical competency checks for nurses and HCAs. Standards for the completion of safeguarding training were variable with all staff meeting the requirement for level 1 training. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding A regular trolley service, with a selection of newspapers, magazines and confectionery, is available on most wards. Managers investigated incidents and shared lessons learned with the whole team and the wider service. Holliers Hill, Bexhill-on-Sea, East Sussex, TN40 2DZ the service is performing badly and we've taken enforcement action against the provider of the service. We last inspected in October 2016 and rated urgent and emergency services as requires improvement overall. Staff treated children and young people with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. This maternity thematic review was a focused inspection; we inspected the domains of safe and well led using the CQCs established key lines of enquiries (KLOES). Conquest Hospital Your most recently prescribed spectacles or contact lenses (including cleaning fluid), any hearing aids and denture box. Only one new person was admitted yesterday. We observed safeguarding folders, which identified the safeguarding lead and the referral process. The trust recognised the difficulties in matrons completing clinical and administrative work and they have introduced matrons assistants. It has 22 beds and two operating theatres and 129 employees. Senior staff told us most wards have full establishment of staff at the start of a shift. Hand hygiene audits showed sustained high levels of compliance with results maintained above 97% since February 2016. Leaders understood the challenges to quality and sustainability, and were taking action to address them. This meant there were 107 babies born at the midwifery led unit from October 2021 to September 2022 this was lower than previous years. Source: Epic and KFF analysis of Epic Cosmos data Get the data PNG. Every adaptation was offered to make the appointment as comfortable and relaxed as possible. Consultant vacancies were listed on the service risk register and the latest available data noted 69% of patients were reviewed by a consultant within 14 hours of admission against Royal College of Emergency Medicine guidance. A robust governance system was being introduced. Staff understood how to protect children, young people and their families from abuse and the service worked well with other agencies to do so. Staff worked well together for the benefit of children and young people, advised them and their families on how to lead healthier lives, supported them to make decisions about their care, and had access to good information. we have taken enforcement action. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Recent audits took place for JAG (joint advisory group on gastrointestinal endoscopy) accreditation, which they are currently awaiting the outcome. there are some services which we cant rate, while some might be under appeal from the provider. No rating/under appeal/rating suspended The unit has two main birthing rooms, one included a birthing pool, two en-suite postnatal rooms for women to be transferred into after they have given birth. Overview. The nursing staffing levels had improved since our previous inspection visit in September 2014. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. We saw minutes of meetings where incidents including never events were discussed and learning fed back to staff via ward meetings and newsletters, which were available in hard copy and circulated by email. We found there was strong and clear leadership capacity and capability. The Ridge, St Leonards-on-Sea, East Sussex, TN37 7RD This meant any child presenting at risk from complex mental health issues after this time, would be transferred to the short stay paediatric assessment unit or Conquest Hospital site for overnight admission until assessment by a mental healthcare professional could be safely carried out. The hospital staff tried to ensure that the individual needs and preferences of patients were met. Good There's no need for the service to take further action. There were 10 times from 1 January 2019 to the 1 October 2019 where the short stay paediatric assessment unit, was closed at the weekends. Care pathways used in surgery referred to national guidance from the National Institute for Care and Excellence (NICE) guidance and other bodies such as the British Orthopaedic Association guidelines. They had received training in the Mental Capacity Act 2005 and knew how this impacted on their work. The Bare below the elbow policy was enforced more rigorously through the daily safety huddles. Your information helps us decide when, where and what to inspect. People were respected and valued as individuals. Leaders had the integrity, skills and abilities to run the service. Meals times are scheduled at varying times, depending on your unit, during the following time blocks: Breakfast: 7:00 a.m. - 9:00 a.m. . TN40 2DZ, In The trust systems for the management of patient records were new and not yet fully embedded.Patient records had been moved off site and were retrieved when needed but staff reported some delays in this. We reviewed 3 sets of patient care records. Map and contact details. Managers monitored the effectiveness of the service and made sure staff were competent. Staff with substantial expertise in safeguarding and child protection provided support to the emergency department (ED) team although the use of safeguarding tools and assessments was variable. We observed clear referral pathways for patients who were displaying or had mental health conditions. The board above your bed will state your name, the consultant leading your care and your named nurse. Where compliance with VTE risk assessment and prevention had been a concern in our previous inspection report, there was now evidence of high rates of compliance with 95% of patients having a properly completed VTE risk assessment in July 2016. / 50.7864829; 0.2697638. Staff worked well together for the benefit of patients, supported them to make decisions about their care, and had access to good information. East Sussex Healthcare NHS Trust. Staff knew how to contact the safeguarding team within the hospital and explained clearly how to make a safeguarding referral. At the time of our inspection visit it was partially rolled out with a clear timeline for continued introduction of key aspects of the framework.The triumvirate management structure for the division gave clear lines of reporting, clear accountabilities and responsibilities and was known to staff. Staff understood the services vision and values, and how to apply them in their work. Signposting was not dementia friendly and did not accommodate visual deficit needs. AAA Team Home . TN40 2DZ. UK Covid-19 hospital admissions are highest since July with ICUs in London, North West & North East worst hit. . Other series are not available for consultation until 30 years from the last date of the document. EMU accepted low risk women and pregnant people over 37 weeks for childbirth. There remained gaps and inconsistencies in the quality and completion of patient records. Our rating of the Eastbourne Midwife Unit was requires improvement. Patients' records are not available for consultation until 100 years from the last date of the document. Staff recognised incidents and reported them through the electronic reporting system. Our rating of the service was good. We carried out a short notice announced focused inspection of the Maternity service, looking only at the safe and well led key questions. We rated safe as requires improvement and well-led as good and the Eastbourne Midwife Unit as requires improvement overall. All those we spoke with were clear who their immediate manager was; this was not the case on the last inspection visit in 2015.