Knowing how to read a wiring diagram can also be helpful when troubleshooting or making repairs. If you have tried to charge your hoverboard and it still will not turn on you need to check if there is an issue with your charger, charging port or battery. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ). With the rise of electric scooters, it is important to know how to read a wiring diagram for your GoTrax scooter. 2 - Handlebar Failure4 - Motor Signal Failure5 - Brake Lever Failure. These codes will pop up over your console's display when there are issues within your electric scooter. I am on the hook to pay for shipping to send back their poorly made products. Jan 7, 2020 All electric scooter have a fuse or a circuit breaker. I requested a refund. Dont try to work around damaged partsthey can cause further damage to your scooter and possibly put you in danger. Back fender completely broken off, bottom screw plate snapped. This is an internal issue and the bike should be sent back for repair. I requested a refund. hb```b``b`B uHGC@Z&yn)~v@P U I=@:Yg'j][ 3JSK>X~3S$)-BKD'y&Mj<>#2&w+[2DS/4dN P]-zWi^3wXBK Has expected us to be scooter technicians to diagnose the problems. If you experience problems with any of these models of e-bike file a claim below. (Be sure to follow local laws and regulations when disposing lithium ion batteries), While the battery is out, it is a great time to check the connections at the bottom of the tiller. So far so good for me. You can contact Gotrax to get more information, talk about your warranty or learn about repair options. Firstly, you can check out the common troubleshooting tips we have provided, or check the indications specific to your particular model of Gotrax hoverboard here. Learn more about your GOTRAX from full overviews and specs to troubleshooting. How to restore default settings on GOTRAX GXL V2. If only one device doesnt charge when plugged into a wall outlet, it could be an issue with that specific device or with its battery. Find your product below and click the link to be directed to the specific information for troubleshooting. Gotrax is known for adapting its electric vehicles to the needs of consumers. Read reviews and buy GoTrax Apex PRO Commuting Electric Scooter - Black at Target. There are common reasons why any brand of hoverboard may be beeping, and also reasons that may be particular to your model of Gotrax hoverboard. The first action we recommend is to turn the scooter on, activate the throttle, and push the scooter to normal walking speed. Also if there is a critical mass here, we may be able to have the company fix their problems. Beeping can also indicate uneven pressure on the hoverboard sensors. Next, check to see if there is any damage to either end of your scooters charging cable. You may need a replacement battery if your current one is faulty or has sustained physical damage. 0000003486 00000 n To remedy these common issues all you need to do is place your Gotrax hoverboard on a flat surface and/or reduce your speed. Contact an authorized service center for more information about replacements. Resolved through warranty, in the mail. Short circuit charger and handlebar: Resolved by warranty.. New handlebar and charger sent in 1 week.. 2. Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. If your Gotrax is not charging through its USB charging cable, it may be because of one of two reasons: 1) The battery was left plugged in too long and turned off due to overheating, or. GoTrax GKS: Specs. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ), Learn more about troubleshooting the Apex, Learn more about troubleshooting the XR Elite, How to Change your Electric Scooters Brakes, Learn more about troubleshooting your hoverboard, How to Assemble the GOTRAX Eclipse Electric Scooter, Hawaii Begins Electric Bike Rebate Program, Unboxing & Overview: The Flex Electric Scooter. Find low everyday prices and buy online for delivery or in-store pick-up. 21E - Controller Failure22E - Handlebar Failure23E - Motor Failure25E - Brake Lever Failure30E - Communication Failure. Though I realize the limits of a $250 scooter I am researching a longer range one for my commute to work. Next, take an alcohol wipe and use it to remove all traces of lint or dust from inside the charging port on your scooter. Set the line out of the way once disconnected. Has been extremely slow to respond with replacement parts. Took 8 business days to fix (total of 11 calendar days). All night charging leads to 15 minutes of riding. When GOTRAX GXL V2 is powered on press and hold Power Button for 5 seconds. Front tire making a very loud noise. You can get it started again if you press the button so it's probably not a power issue. If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. GOTRAX - F5 Electric Bike. To remedy these common issues all you need to do is place your Gotrax hoverboard on a flat surface and/or reduce your speed. Kid really loved the speedometer and the cruise control feature! Only tools required are the 4mm Allen wrench and a set of pliers. trailer <]/Prev 856594>> startxref 0 %%EOF 129 0 obj <>stream Back wheel cover scraping tire. If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. Gotrax XR Elite Electric Scooter, 18.6 Miles Long-range Battery, Powerful 300W Motor Up to 15.5 MPH, 8.5" Pneumatic Tires, UL Certified Adults Electric Commuter Scooter 1,360 $52999$629.99 Join Prime to buy this item at $445.19 FREE delivery Thu, Feb 16 Small Business More Buying Choices $369.11 (4 used & new offers) 0000006275 00000 n I tried these fixes and the problem got solved. If still showing error code, contact Customer Support for assistance. New comments cannot be posted and votes cannot be cast. Here is a link to find the manual for your Gotrax hoverboard. I continue to struggle with GOTRAX's customer support team. Entice customers to sign up for your mailing list with discounts or exclusive offers. You can recalibrate your Gotrax hoverboard by following the instructions above. GOTRAX sent me a battery and a replacement handle bar. . But when I press the throttle, nothing happens. Reply, Took mine to the local bike shop. The GMAX is one of our most powerful electric scooters to date. I have given up on this company doing the right thing. What did the brake pad rubbing sound like? This problem could be caused by many different things. 20 MPH Max speed and durable 10 . We'll go through each electric scooter and the error codes that occur. I have updated my review from 1 star to 3, and will update again . Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. will respond to the email but the response itself is not helpful). The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. The tiller is constructed differently bc in the elite, the brake wire runs through the inside of the tiller, whereas in the xr and ultra, the brake wire runs on the outside of the tiller. These codes will pop up over your console's display when there are issues within your electric scooter. . The key is to build your own vehicle with its own motor coil wire. Sometimes the brake switch becomes defective and locks into the on position which makes the speed controller turn off the motor. I've emailed support but I'm waiting. Front wheel cover scraping wheel - easy fix but annoying. Gotrax scooter not charging? 2) You are using an outlet with a higher voltage than what is recommended for fast charging. The 2nd issue has been with tech support for 8 business days now, no resolution yet on the horizon. Entice customers to sign up for your mailing list with discounts or exclusive offers. Related: Mobility Scooter Battery Losing Power Uphill Fixed. In addition, I now have the old lithium ion battery I need to figure out how to dispose. Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. Down a hill I got up to 19 mph on the speedometer. Disconnect the brake lever switch connector from the speed controller. Electric Scooters are fun for all people big or small, young or old, fast or slow; There is a scooter out there for everyone! The console on the scooter displays speed in MPH, battery life, and headlight. The GKS features 6" Solid rubber tires that absorb vibrations making a glide effortlessly on cement or paved roads. If the unit has the handbrake, now is the time to reinstall the brake line to the hand brake. You may want to check your fuse box to see if any fuses are blown. Did you find it helpful? Finally, take off any dust caps and make sure that both ends of your wire are clean before reassembling everything back together. Amazon and the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. Weight: 17 pounds. This scooter is giving a E3 Error code and the manual simply states to replace the console. Within 3 weeks, our v2 started with the "loud 'grinding' noise from front/drive wheel" then the next day would not respond to throttle at all (unit powered on, but wouldn't go) and front/drive wheel would not spin freely with the scooter on or off. 110 0 obj <> endobj xref This was fixed with the company sending a replacement tire. Has seemingly chose to simply respond but not take action (i.e. Necesito saber si es posible cargar varias bateras , creo que la mia de nueva viene como a media vida pues alcanza como para solamente 5 km o Max 7 km , por lo tanto quiero un consejo gracias, ggandres8 - Will this problem come back? I cant find anyone who sells them including the gotrax website, acisneros0873 - Always be sure to consult the . Happy to help! 51 reviews. Easy Fix but time consuming. bay_blade2000 3 yr. ago That's not what I am saying at all. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. Shop safe on GOTRAX Official website. GXL V2:Learn more about troubleshooting the GXL V2 [Here], Apex: Learn more about troubleshooting the Apex [Here], G2:Learn more about troubleshooting the G2 [Here], XR Elite: Learn more about troubleshooting the XR Elite [Here], XR Ultra:Learn more about troubleshooting the XR Ultra [Here], G4: Learn more about troubleshooting the G4 [Here], All Scooters: How to Change your Electric Scooters Brakes [Here], Hoverboard(s): Learn more about troubleshooting your hoverboard [Here], How to Ride your Hoverboard Walkthrough [Here], Shift S1:Learn more about troubleshooting your Shift S1 [Here], EBE1:Learn more about troubleshooting your EBE1 [Here], EBE2:Learn more about troubleshooting your EBE2 [Here], EBE4:Learn more about troubleshooting your EBE4 [Here].
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