Then they froze my account and still cant get my money. They closed my account after 283 dollars was stolen from another state while I was in the hospital. A few days after I filed the fraud claim BofA canceled my claim. If you have questions about the Bank of America debit card . I have tried contacting bank of America and they say they have nothing to do with the account and payments. I have also contacted EDd and had no resolve either. Learn more about the cookies we use. They sent me another card and that card was closed. Get browser notifications for breaking news, live events, and exclusive reporting. My account had fraud about 3500, in June ,Bank gave me back the money then B OF A .,froze my account, told me Edd did it , I called and Edd did not do it .. BofA then took all my money saying I owed them . Then on the 6th, the very next day, they closed the claim, for no apparent reason. The Bank of America Unemployment Account Hack Class Action Lawsuit is Mosson, et al. The rep ordered me a new card and then transferred me to a claim rep (where I got disconnected before I ever spoke to a claims rep). I think this is very unfair and I need help can somebody please contact me and tell me what I should do because whore $440 was stolen from me Thats really freaky because Im scared theyre going to try and steal more money from me again and I think its unfair that these people get to walk around with someone elses money and the banks not even helping me there against me. The named plaintiff in that case reports $400 was stolen from her unemployment benefit account. Obviously that is all the money I had access to and now I will not be able to buy groceries or pay bills this month. Just more BS, I continued to recertify every 2 weeks since October and havent received a dime but my UI Online account says that I have been paid its criminal. Their attitude is totally different from their non-EDD customers. If you have a bank account with BofA or anyone else SET UP DIRECT DEPOSIT so your benefit goes from EDD straight to your account eliminating that risk of ATM theft. It also notes that, even though the bank has removed the freeze it put on accounts with reports of fraud, it has not taken any action to reimburse the stolen funds. Now my EDD payments are stuck in pending and was paid for one of the 2 weeks I certified for and cant get thru to EDD. Please add me. In February someone been used my card they made purchased things from food max. / CBS San Francisco. I never received a card so I called up there and they told me that they mailed one in November 2020 and whoever got it must of lost it and received another one on December 29 the 2020 and I dont know how much they got it n my name, so whatever I need to do just let me know please and thank you so much for your time. Add me. after 2 days of sitting in the bank parking lot being verified by a teller to every person I was transferred to I finally got everything figured out and they told me I have to wait 45 days for them to figure out if theyre going to give me back the money that they took and gave to someone else. That automated system still couldnt recognize the new card number. Im glad the state of my made us find another way to deposit our unemployment. Bank of America EDD Class Action Lawsuit. Bank of America closed my account so now I cannot view passed bank statements. The agents literally have been rude and downright mean. In response to this latest class action lawsuit, a Bank of America spokesperson told Law360: We have added thousands of agents to answer phone calls and investigate claims for the areas of the program we are responsible for and, as a result, our average wait time for callers has dropped dramatically. Please add me. Is anyone aware of a class action lawsuit against the EDD? "You guys took $16,000 from my account. After UIA did a 3 month investigation they found that BOA never released my funds back to them. I had $4778.00 supposedly deposited by unemployment but I never received it. I gave the person a call, to hopefully try to reason with them, told them how much they stole and that if they didnt return it, id call the police (I did). They are just giving me the run around. 2021 CBS Broadcasting Inc. All Rights Reserved. The next day we got a new card so my husband went to BofA and gave them 3 identifying docs. A lawsuit filed in San Francisco alleges Bank of America failed to stop scammers from pilfering unemployment benefits. Called the following day (Saturday) and was on hold for 1.5 hrs and was able to have the card activated. My account been frozen sense 09152020 for edd to check my identity everything back to normal with edd but bank card still frozen with money in the account as of 03092021, $2,600 was stolen from my BOA unemployment debit card. Said they would review the atm surveillance video, but that it would look better for me if I filed a police report as if I was the criminal. Because of that we were contacted by hundreds of plaintiffs who wanted to join the case," said Danitz. Earlier this year, people affected by these issues filed a class-action lawsuit against Bank of America, alleging that the organization did not take sufficient measures to protect consumers. Christoper Mosson is the plaintiff in the latest class action lawsuit filed against Bank of America. I had 1500 in one account for a scholarship fund I started for my mentor that passed away. That is because if you ignore a lawsuit then Bank of America (or whichever company is suing you) can obtain a legal judgment against you - called a "default judgment.". And the people that I do get to talk to tell me they are sorry. English. They said I have to talk to unemployment??? I have called BofA since the end of November 2020 on a weekly basis over $350.00 in unauthorized charges made the end of October 2020. I don't get my money back?" What am I to do? Please add me. You wont be able to talk to anyone at unemployment the system will hang-up on you. with similar claims was filed against Bank of America. Take a look at more stories and videos by Michael Finney and 7 On Your Side. That is crazy! I told her that I had so much trouble and no answers that I just want to withdraw my unemployment money and close the account. I even filed a complaint with the Consumer Financial Protection Bureau, and nothing has been done as of yet. Cancelled card and sent me a new one however I just received a letter dated the day after i called to report fraud closing claim and blocking access to my funds remaining in my account. Furthermore, Mosson points to Bank of America failing to uphold its liability guarantee by leaving him without any money during the ordeal. And when I call them to get my account unfrozen they refer me to the azui call center who then tells.ke to call the bank. They said they are canceling my card and will send me a new one in the mail. Weve been hung up on. I called Bank of America about unauthorized withdrawals from my account. We have spoken to 12 representatives and spend a total of 9 hours trying to resolve this. I am a woman in construction. Other users have complained that funds they sent to other consumers via Zelle had been returned to them incorrectly, causing them to mistakenly believe they had more money available than they really did, the suit adds. I was told then to file a claim with their fraud department. I spent hours what turned into days on the phone trying to reach BOA. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. Bank of Americas got me twice in one week. Also the representatives very rude and feels like they dont care. I have been declined at Walmart two separate occasions. A few days later I get a letter in the mail saying my claim had been closed because they thought it was fraudulent closing date being ONE day after I had initially filed. Yick also said she is worried about others who have lost much more. I called customer service who referred me to 9 different departments. Were actually no longer allowed to tell them a timeframe, because we have no clue, the representative said referring to refunds of stolen money, the complaint contends. The still say its processing thats all they tell me at edd. I had my entire 1500 deposit taken the day it went onto my BofA EDD card. I have no clue how they got my card # & pin. THERE IS DEF VERY SHADY ACTIVITY GOING ON!!! I was fraded $1,003 dollars from my EDD account at Bank of America as well as 3.5 miilion other people. The class for this action is all persons who got, or are entitled to get, EDD benefits via a Bank of America EDD account or debit card, who have suffered or are threatened with a legal injury caused by Bank of America, as described in this complaint, between January 1, 2020 and the present. In November 2020 someone hacked my unemployment account and stole my money and Bank of America froze my account as well and it took until March 2021 for them to unfreeze my card and they returned the money back to unemployment and I still have not been paid. 2023 CBS Broadcasting Inc. All Rights Reserved. Its not just my bank card that is frozen its my entire bank account and they have made it to where it looks normal looks like everything is working properly and the only one thats going to know that it doesnt work is me when I try to use it. I have had mine frozen for over a month. The San Francisco based realtor says Bank of America never helped her, after making multiple calls to report fraudulent charges that emptied her account last November. Thank you. I am being punished for what to. Still waiting to get my funds back and my stimulus check I had wire transferred over to this account. Because of this stuff my card has been deactivated since December. eventually returning the entire balance back to Californias unemployment department. By late November, less than 8% of those accounts had been reactivated, according to the lawsuit. This whole things is complete BS. "We were able to get this preliminary injunction so early in the case because after we filed, we did receive publicity about the case from your channel. i found out last week that the funds i have in my b of a edd account are gone. They told me to call the fraud department which I did. And the BoA aTms she used and still my claim was closed until 3 different agents had to close and reopen it and told me it would take 45 days now for an investigation and a credit which I needed to take care of my daughter since I am a single dad. https://topclassactions.com/wp-admin/admin-ajax.php. Ugh I hate bank of America!!! I would like to be part of this class action. After one month my EDD BofA account was just reopened again and my newly replaced EDD Pre paid card was finally activated, I was transferred to Claims Dept. App users: For a better experience, click here to view the full map in a new window, A look at the best video roundup of snow falling across California, Has CA hit the all-time state snow record? He quotes Bank of America customer service representatives in the class action lawsuit, who admit to hearing about the issue regularly. Since my account was now in the negative I did not have access to my UIB money until my account was in the positive. They said theyd issue me a new card. A closer look at the letter indicated that they accused ME of being fraudulent with the claim!! He says many Bank of America unemployment account holders were never notified of the fraud. Are you a theft victim? Bank of America has denied me 2xs with no explanation!! I was able to recover all the money I lost just last month with the help of Cryptoshades. In September Bank of America froze my account and had $900 left in it for suspicion of ID fraud later went to court cleared it up and my ID was verified but its still refused to give me my balance back $900 can I join your class action lawsuit? Gavin Newsom's administration with 43 other district attorneys though the judge said there is a "likelihood" the prosecutors will ultimately prevail. The bank was also ordered to pay provisional credits to EDD claimants and improve its customer service after it failed to handle the flood of customer phone calls and complaints over the lost funds and lack of security measures. Supervisor picks up the phone and hangs up on me after I had been screamed at for 2 hours. BOA doesnt care about UE customers. Then freezes again after trying to buy items somewhere else then when I call to have them unfreeze my card they said it was and it didnt work . I had moneys in there from my unemployment and continue to certify every week. The class-action lawsuit will next focus on the root cause of the massive card hacking and whether Bank of America blundered by not using state-of-the-art chips on the debit cards. My account showed out of state/unathorized transactions that had occured just hours before. And just like you burn a CD thats exactly what these machines do ! Another consumer who says her unemployment benefits were hacked has filed a class action lawsuit against Bank of America. Somewhere between the funds leaving CA EDD and the Bank of America transfer to my B of A account (which Ive had for years) 4 out of 11 payments made in one day, were never received. I received a replacement card in the mail yesterday and could not activate it through their automated system so I called them. The CSR girl I talked to said she was @arting a case and I would be getting stuff in the mail in 3 days. Theyre only contacting me throughThe mail. Contacting lawmaker or news media works faster. I have done what was requested of me and feel that my funds are of no importance to them and have had no success in getting an honest answer when earnestly requesting one. I saw my statement and those purchases that were pending were approved by Bank of America. Koning says he's tried dealing with EDD and Bank of America but so far can't get his problem fixed. By Jonathan Stempel. I received a email from Bank of America alerting me that my edd benefits was withdrawn ( 2,539.58) from my account and was transfered to another account. I had, in 4 weeks, a little over 13 thousand dollars drained out of my account. Every time I asked, I did not receive an answer. I have spent hundreds of hours on hold with EDD, and Bank of America .each pointing the finger at the other because of this Unemployment mess I found myself at 60 years old Homeless living in my card with 2 cats since November I am now sick from sleeping in the cold and have literally list everything. said Yick. There was also a lockdown of accounts due to fraud. Bank of America exposed unemployed California workers to fraud and suspended jobless payments after the banking behemoth failed to properly safeguard their benefits accounts, a federal. A proposed class action filed in Arizona alleges a service malfunction on January 18 caused a number of Zelle money transfers to be unexpectedly reversed, preventing some Bank of America customers from accessing money in their accounts and keeping them in the dark about their true account balances. They said I should get a claim form in ten days. Please add me. Its been over a month, I still have none of my money back, the new card they sent me cant be activated bc of fraud, and my edd account is still locked. drug injury lawsuits and product liability lawsuits. The same thing happen to me on the this week on the 5th , $700 was taken out from a bank of America atm in Corona ca and I live in rialto ca I tried so bad, it was all h money I had for my kids and myself, Im waiting to see what happens now,I hope someone helps, I have a claim for 22 thousand that I reported in January account was frozen then had the be verified by Edd which I have been and have started receiving paper checks from Edd and the BofA claim was finally re opened and I faxed in a police report and the thief had used an BofA atm to withdrawal money so I faxed this info in along with my Id showing that it was clearly not me at the atm. I honestly dont even know if that will fix the problem. RELATED: California unemployment: EDD freezes pay for thousands of workers on New Year's Day. LOS ANGELES (CBSLA) - A class action lawsuit has been filed against Bank of America alleging that it hasn't done enough to protect unemployment accounts from fraud. That was 3 months ago and still have not heard anything! Shear incompetence!!! 7OYS's consumer hotline is a free consumer mediation service for those in the San Francisco Bay Area. I found out about fraud on my card and called to cancel it in the amount of 7800 dollars and they reassured me it was closed but they never did and more money was taken out the next day. The lawsuit seeks to hold [] 11 days ago I had $503. Their email address is %%instantrecovery12 AT gmaIL DOt coM%%. Then they reopened and I sent in police report and a picture ID. They closed all my accounts that Id had for 13 years and my credit card. And it said that same amountThats the app showed. I hate BOA. The lawsuit is Cajas v.Bank of America, N.A, Case No. My card was duplicated on september at a bank of america atm since that day they took $8000 dollars , I filed a claim and they just froze my account and havent give me any update of the investigation. still not resolved after November 02 2020. I would like to be part of this class action lawsuit as there is so much more that happened with BofA and because of their actions. The representative today stated that they now have 45 days to decide whether or not to issue the creditits all a scam, meanwhile we are making arrangements and accruing fees. I was treated like I was annoying them by asking questions. So my kids and I are literally screwed by both Bof A and EDD since we have no money to buy groceries or pay bills for the next 6-8 weeks. They refuse to refund any of the stolen money. Have you ever had issues with your Bank of America unemployment accounts getting hacked? EDD has verified my ID and send everything to BofA EDD prepaid cards. They have sent one letter in late March telling me that my claim was declined AGAIN, after being closed and reopened over 6 times for what they call Reconsideration. I shouldnt have reported the fraudulent transaction and jus took a be$400 loss cuz my account would have still act. They locked my account because they dont partner with PayPal so I have $5000 floating in the air somewhere, Add me plz Bank of America I had froze my account back In sept and I still cant get into my account and I cant get from Bank of America or edd, Not to mention they locked my scout every other day. Mosson is seeking to form a class of members whove had or currently have a Bank of America unemployment benefits account. Here I am without my money while not working. She called me back and said she had someone on the line that knew exactly what the issue was and was going to help me. It has caused Great conflict in my current marital affairs along with other family members due to the financial strain and emotional anguish. Something fraud but not my fault. ATM withdraws & other unexpected/irregular actions. A caller "identifying. And before that I tried to transfer $5000 from my Bank of America account to my PayPal account and they locked my account and I had to go into the bank to get verified for them to unlock my account and they did but I never got my $5000 back! The complaint alleges, Day after day, there are new reports of yet another EDD benefits recipient with a Bank of America EDD prepaid debit card who went to use their card only to discover that all the money in their Bank of America EDD accountoftentimes, the only money that they had to survivewas suddenly gone.. "So what EDD is doing is that instead of waiting to pay benefits while they look into a continued eligibility issue, they . I am glad this has been brought to the surface. Here's where we stand, Armed carjacking suspect leads police on dangerous chase. BofA is stealing my money and will not give it back. I think at least $600 of mine is missing. For information on deleting the cookies, please consult your browsers help function. More information on the agreement can be found in an update on this page. I couldnt get to my money to pay bills or buy food or anything. A class-action Bank of America lawsuit settled for $410 million was approved by a federal judge on Thursday. "This is very frustrating for thousands and thousands of recipients of unemployment benefits who have been stripped of their lifeline in the middle of a pandemic," said class action attorney Brian Danitz, a partner at Cotchett, Pitre & McCarthy, the firm filing the suit. Not only are they negligent w. money but they are exposing customers sensitive information. I had this happen and would like to be part of any class action lawsuit not sure how to join any advise is appropriated, Yup definitely happened to me! In addition the claim was incomplete so I had to make sure all the information was included for a second claim. B of A flagged it, but never informed me when they closed my acct. The lawsuit claims Bank of America failed to follow industry security standards and issued "outdated, fraud . I used my card from bank of america at a store the big 5 came home the next day 3,000 was gone left with 4.25 cents that quick add my name to this lawsuit I still havent gotten my money back its sad Bank of America needs to be investigated add my name to this lawsuit, Add me. All of the transactions were done through Facebook. In January 2021, a class-action lawsuit was filed in federal court in San Francisco against Bank of America. I have had money stolen off my card and Bank of America is doing nothing about it. Now Im left with no money and hoops to jump through. Please add me! Today I found a transfer of$700 from my b of a edd account and it most definitely was NOT authorized by me. B OF A told will take them 90 days to investigates . It was too much for me. I had money stolen off my card and Bank of America and EDD are doing nothing about it. About 1.4 million accounts have been frozen to investigate possible fraud. Do you hold an account with Bank of America? I barely got to see my grandson because of accusing his dad. The panel roundly rejected the bank's suggestion as "unwieldy," pointing out that the claims "overlap extensively but with substantive differences." January 15, 2021 / 5:36 PM Couple of days later I got in a letter from BOA stating that my case is closed and Amy remaining balance now can be use. In November 2020, I had my BofA EDD prepaid debit card account hacked by people overseas. If the judge says yes, it could open the case to people all over the country, including here in the Carolinas. 2021 I lost my car because of this and Im still about to lose my home. No letter , nothing as to why they did that . In our case this is Disability payments from EDD. The change by the EDD was spurred by a recent lawsuit with the Center for Workers' Rights that included the new claimant payment policy as part of its settlement. The case looks to cover all Zelle customers residing in the United States whose funds were affected by the service malfunction that occurred on January 18, 2023. I was not in California on 7-19-2021. Last payment accessible September 13! REPORT YOUR THEFT TO COPS WITHIN AN HOUR OF SEEING THE THEFT.
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