Community Guidelines -Be civil and respectful: Respond to comments in a thoughtful and considerate way. Our e-Newspaper is an exact digital replica of the daily print newspaper, viewable on computer, tablet or smartphone. You can cancel at any time by calling Customer Service at 1-800-332-6733. Holiday hours vary. A $5 paper statement fee is included on each printed statement you receive. While prime time TV grids are included in the paper every day, TV Weekly Magazine is not included in home delivery subscriptions. Sometimes, automated e-mails from Arizona Daily Star get caught up in spam filters. Now I can easily scroll through global, national and local stories. Sunday: 7:00am - 11:00am I believe the same deadline for renewal applied to all subscribers. Reach out to Star Publishing Company - the company behind Arizona Daily Star directly: In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings". In an effort to avoid unintended interruptions in delivery, we provide a grace period prior to stopping delivery. Subscribers can, however, get TV Weekly Magazine included with their Sunday paper by signing up for a separate TV Weekly subscription, and paying an additional charge. Anything caught in your spam filter should pop up. Newspapers will be held and delivered on your restart date. How to Put Your Mail On Hold With The Post Office Online, How to Contact the President of Delta Airlines. * Please note we need 4 business days notice to process your vacation stop online. What should I do? His account was stopped on 10/05/2021 and Do I have to be a subscriber to view the e-Newspaper? Arizona Daily Star charged me two amounts on February 7th, one for $7 (my regular digital subscription rate) and one random charge for $14.72. Call your newspaper company one week before you leave, to give the company ample time to notify your carrier. Never happened. No retuning of several calls and messages. BBB is here to help. The representative document.write (document.charset ? if (document.referrer) document.write ("&referer=" + escape(document.referrer)); Published 01/15/2023. If you did not receive your newspaper, please report a delivery issue by visiting, As a subscriber, you can schedule temporary holds by visiting, You can update your delivery address by visiting. If you purchased a subscription through an app store you will need to link your app purchase in order to have full access to our desktop and mobile website, in addition to our app. Yes. business days to post to her account. //]]>--> on December 23. A bunch of photos of today's snow across Tucson , The highly anticipated Portillo's is now open in Tucson. A Tucson Arizona Daily Star subscription customer service representative can help determine what delivery options are available if your address doesnt qualify for Tucson Arizona Daily Star home delivery. mobile@tucson.com, Retail Display Advertising Listen today at. Where can I find copies of past newspapers? You'll see a list of merchants you've subscribed to. if (!document.MAX_used) document.MAX_used = ','; The Arizona Daily Star no longer offers mail subscriptions. I authorized a 40 dollar payment. You can expect responsive customer service that allows you to review and update your delivery and billing information, stop delivery of your newspaper when you're away, discover special promotions and notify the newspaper of any comments or questions you have. Once it starts to shake, you'll see an X Mark at the top of the app icon. See our contact list at tucson.com/contact. mobile@tucson.com, Retail Display Advertising Each carrier manages his/her own route, in accordance with an individually negotiated contract. Enter the email address associated with your subscription and choose a password. Depending on Ms. ******** banking institution it may take 5 to 7 All print subscriptions include Full Access to our online content. We would like to show you a description here but the site won't allow us. Now let us get into the crux of this guide. Vote for Star Local Media's Athlete of the Week; What would you like to do with your vacation papers? Keep reading with a digital access subscription. On your homescreen, Tap and hold Arizona Daily Star until it starts shaking. She can contact me No. eNewspaper Content Issues Yes. What should I do? Click on the settings (gear) icon in the top right corner of the screen. Is a TV Weekly automatically included with my home delivery? Hobbs refuses to say if she will approve elimination of cities' grocery tax Numerous challenges expected in City of Prescott's coming . e-edition@tucson.com On this day, I was told that a refund had been credjited to my debit card. Vacation Stops. Is a TV Weekly included in Single Copy papers I buy at the store? Was finally offered rate of $38.04/mo and credit adjustment. Cancelling a subscription during a free trial may result in losing the trial account. and why is it being delivered to me? if (document.context) document.write ("&context=" + escape(document.context)); Plan to resume delivery on the day after you return. Papers piling up on your doorstep are a sign to burglars that nobody is home. Also like keeping up with my fav comic strips! if (document.context) document.write ("&context=" + escape(document.context)); Become a subscriber, manage account information, change payment or delivery details. Arizona Star Newspaper Vacation Hold - Wakelet propidwaslia1972 @propidwaslia1972755 Follow 3 items Arizona Star Newspaper Vacation Hold Arizona Star Newspaper Vacation Hold No items have been added yet! While the price of Thanksgiving papers purchased at retail outlets is higher ($5), no additional charge is passed along to subscribers. . document.write ("&loc=" + escape(window.location)); will follow up with representative and provide additional training. Access unlimited news on all your devices, receive subscriber-only newsletters, exclusive content, and tons of perks. If you are a new subscriber and started your subscription with a promotional rate, your subscription rate does increase after the promotional period has ended. I got so tired of online news apps that gave me stories I didnt want and were full of annoying flashing and scrolling ads. Get up-to-the-minute news sent straight to your device. I placed a vacation hold on my account for 5-4-21 till 6-10-21 and . Submit; Finish; If you have any questions, please contact customer service at 972-424-9504. digital@tucson.com, Legals Called paper on 8/13/21, Rate had increased to $55 a month from $40. *** ***** .99 per month promotion ended in March 2022. That is, subscribers no longer get just the paper. Subscribers now get Full Access to our news and information where and how you want it on all platforms, including web, mobile, smartphone, apps, tablet and delivery of the print edition on the days you select. I tried to Activate but it didnt work. Went back to my local paper's app. My newspaper seems to be missing some of the inserts. We sincerely apologize for the inconvenience. You may Request a Vacation Hold online 24/7 through our subscription management page. Holiday hours vary. I was told that a check was mailed to me on December 26, 2020. In partnership with our advertisers, the publication is delivered to non-newspaper subscribers in select areas during the Thanksgiving holiday at no cost to the consumer. How do I Check into Hotels Anonymously & Discreetly? If you do not link your subscription, you will not be able to access unlimited stories, subscriber-only content, and the eNewspaper on our desktop and mobile website and eNewspaper app. document.write ("?zoneid=6&block=1&blockcampaign=1"); '&charset='+document.charset : (document.characterSet ? Closed Saturday and Sunday. Emailed - ignored. Lastly, after you check the above, please try to clear your cache and cookies to ensure a "fresh" start: Close and re-open your browser (all tabs). document.write ("&loc=" + escape(window.location)); 2 days print + full digital. Arizona Daily Star 12+ e-Edition Star Publishing Company Designed for iPad 4.6 427 Ratings Free Screenshots iPad iPhone An exact replica of the Arizona Daily Star newspaper, accessible online. How do I get a Full Access Subscription to the Arizona Daily Star? BBB Business Profiles are subject to change at any time. if (!document.MAX_used) document.MAX_used = ','; Reach out directly to Arizona Daily Star via Justuseapp. We Monday - Friday: 8:00am - 5:00pm. How are Vacation Credits calculated on my bill? Standard billing cycles are based on calendar months, so if you start your subscription in the middle of a month, your 1st bill charges you for the remainder of that month, plus the pre-pay for subsequent calendar months. $20/mo. Find out everything you get with your subscription at tucson.com/valuekit. directly at ateso@tucson.com and I can So, we have different subscribers Call them if the newspaper delivery does not resume as scheduled. Premium Editions are published to provide additional information and value. The eNewspaper allows you to turn pages, save and download articles, solve puzzles, listen to articles read aloud, and more! if (document.mmm_fo) document.write ("&mmm_fo=1"); Copyright 2023 Warrensburg Star-Journal, Warrensburg High School names new assistant principal, UCM celebrates 54th annual Childrens Literature Festival, Warrensburg Community Center to see improvements, Powered by Creative Circle Media Solutions. Redelivery is available in metro Tucson, but not in outlying areas. Yes. . 4 complaints closed in the last 12 months. To view the e-Newspaper, you must be a subscriber and have Activated the digital portion of your account. *** ***** rateincreasedfrom Once logged into your account, you can manage your subscription such as vacation stops, payments and delivery issues. The App is Free but requires an Electronic Edition subscription to view. Do you offer redelivery if my paper was wet, damaged or missing? document.write ('&cb=' + m3_r); TucsonLocalMedia.com 7225 N. Mona Lisa Road, #125 Tucson, AZ 85741 Phone: 520-797-4384 Email: tucsoneditor@tucsonlocalmedia.com If you are a seasoned subscriber and your rate has increased, we sent you notification about this change, but should you have questions about it, please contact Customer Service (phone number and service hours are below). They told me I had to call to cancel. First check your spam and junk files, then go to the search box in your inbox and type "Arizona Daily Star." document.write ('&cb=' + m3_r); } Why? *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Our online site's home page, section fronts and advertising products will remain accessible to anyone, even without a subscription. Be safe from hackers and unwanted bills. Always get more of the story, breaking news and unlimited access to videos, photo galleries, databases of public documents, and more available on your desktop, mobile devices, and our mobile app. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. if (document.context) document.write ("&context=" + escape(document.context)); Never thought Id give up the actual paper newspaper, but here I am, immensely enjoying this app! The charge on 10-6-21 for 263.41 should be refunded + the 338.04 charge on 11-8-21. Chat Now Get the day's local, political and world news, plus sports and entertainment at the lowest authorized price from Tucson Arizona Daily Star. Where can I buy a newspaper? Customer Reviews are not used in the calculation of BBB Rating. It's usually located in the first few pages. Thats because your first bill includes a prorated charge for the remainder of the current month to put your account in line with our standard billing cycles. Chat live with our customer service center: Or email our customer service center at circulation@tucson.com or call 1-800-695-4492. Can I get one of those road-side tubes for my newspaper delivery? It is billed like any other day. If a teacher/school is interested in the program, they can visit tucson.com/nie or contact Anais Teso at 520-807-8038. Does the Star still participate in a News In Education program? Can You Bring a Defibrillator on an Airplane? 520-214-1154 If your newspaper carrier did not drop off your paper one day, you would call the company and complain. A few things to note and do before cancelling: To cancel your Arizona Daily Star subscription on PayPal, do the following: To delete Arizona Daily Star from your iPhone, Follow these steps: An exact replica of the Arizona Daily Star newspaper, accessible online. Click here to learn how to clear Tucson.com cookies for your web browser. it. //]]>-->, , 101 E. Market St. Suite D Warrensburg, MO, 64093 Card overcharged again on 9/8/21. See our privacy policy for more details about the use of all information that you provide. Payments are non-refundable, and there are no refunds or credits for the unused portion of a subscription that has been cancelled before the end of a billing cycle. What is your refund policy on subscriptions? On my bill, it says Adjustments to rates may take place as subscription terms expire. What does that mean? The lead time to start delivery on a new order varies by area. BBB Business Profiles generally cover a three-year reporting period. Laurie Anne Christiansen began writing professionally in 2010 for various websites, specializing in animal and parenting articles. var m3_r = Math.floor(Math.random()*99999999999); the new content, if you would like to cancel your subscription we will provide Its a well designed format though sometimes there are errors in text (like no space between words) that probably come from the automated digital process. *** ***** Non-subscribers will have access to limited content. Published 12/18/2022. Then I filled out a form on their website asking that my subscription be canceled and money they took from my credit card be refunded. Take Care Guide. Our customer service center can be reached via live chat by clicking here, via email at circulation@tucson.com or via phone at 1-800-695-4492 from 6am-6pm Monday-Friday, 6am-10am on Saturday and 7am-10am on Sundays. I got only a confirmation that they had received my complaint, and nothing more. Some newspaper advertising inserts are "zoned," and only inserted in geographical areas the advertiser has selected. eNewspaper Content Issues Content charges will continue to be applied while you are on vacation. Click "View Information" and sign in if asked to. Closed Saturday and Sunday. Is there a limit to the number of tucson.com articles I can view for free? My bank didi not have any such record of a 40 dollasr deposit. i understand the Star is not delivered in our area. After canceling your . An exact digital replica of the printed edition, is available early morning. Click on that X to delete the Arizona Daily Star app. Thank you for your interest in becoming an independently contracted newspaper home delivery carrier. 1-800-695-4492 I called and was told someone would listen to the conversation to verify my story and call me back. Click the Arizona Daily Star (subscription) you want to review. Total Access includes: + The comfort and reliability of print home delivery + digital access with our E-paper, available online and in our apps. We had transportation issues overnight and expect to have all papers delivered within 2 hours of your normal. Arizona Daily Star. My first bill was for a higher amount than what I thought it should be. document.write (document.charset ? + Never missing any of your community's . Because of the time I have had to spend dealing with this issue, I want that not only will my money be refunded but that they provide a free online subscription for a year. Not a robot? To subscribe to TV Weekly Magazine, consumers should visit www.iwantmytvmagazine.com/tucson or call TV Weekly Customer Service at 1-877-689-3818. Print delivery is available within the newspaper distribution area only. Can I still get the Arizona Daily Star delivered via U.S. mail? Go to tucson.com/subscribe or call 1-800-695-4492. You can enjoy daily games by visiting puzzles.usatoday.com or through the USA TODAY Crossword app available on your iPhone or Android device. Card overcharged again on 10/6/21. No. '&charset='+document.characterSet : '')); The following day someone from the newspaper charged a second 40 dollar payment against my account. var m3_r = Math.floor(Math.random()*99999999999); This can usually be found under the "About" option under Help or settings menus. document.write ("?zoneid=3&block=1&blockcampaign=1"); by our Lee corporate partner, and we did not/do not have the option locally to Thank you for subscribing.Renewal dates are typically based on a subscribers Spoke to Mrs. ********** and have confirmed her refund. Is the person who delivers my newspaper an employee of the Arizona Daily Star? Oro Valley Guide and Directory. If you have any trouble activating your subscription, please e-mail circulation@tucson.com or call 1-800-695-4492. What should I do? Find a link to the e-Newspaper on the tucson.com home page. Speaking of ads, the coupon section is a plus! For more information about Premium Editions please visit. Home Delivery Customer Service Why do I keep getting emails from the Star. Additionally, if your delivery address is a PO Box number, the newspaper cannot deliver to your address. To change your billing cycle, simply email circulation@tucson.com or contact a customer service representative at 1-800-695-4492. Choose Arizona Daily Star, then click "Uninstall". if( Math.max(document.documentElement.clientWidth, window.innerWidth || 0) >= 728 ){ The program no longer provides free daily print editions. Our EZ Pay automatic payment program offers the convenience and security of renewing your subscription by automatic deductions from a credit card. Enjoy both your weekend mornings! If home delivery is available in your area, Tucson Arizona Daily Star subscription rates will populate on the results page. Ive been ready the AZ Daily Star every morning for over 30 years. Editorial, Opinion, Letters to the Editor. If you have any trouble activating your subscription, please e-mail circulation@tucson.com or call 1-800-695-4492. assured her we are working on resolving her missed deliveries and applied two Report Breaking News: 520-573-4101 or metro@tucson.com, Executive EditorialEditorial, Opinion, Letters to the EditorGraphicsLa EstrellaPhotoSportsTucson & RegionTucson.com & Breaking NewsAdministration. attempts to cancel his subscription.