Hey, so yesterday, I tried logging in into Minecraft. "That Microsoft account doesn't exist. Run the SaRA package to uninstall Office. 3. I believe I've got the bottom of it. From there, click on the control and customize option. No account? We'll ask where you'd like to get your verification code and select Next. Enter a different account or get a new one Head over to Accounts, then Email & accounts. Fix the damned product I pay for every single year, again and again and again. Then we were able to add the workplace user. I used to be able to create an account in the organization's Office365 Admin page for a user and then immediately login into a new PC that I'm preparing for that user and configure it. On the next page, fill out the necessary details. What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? Enter a different email address or get a n - posted in Web Browsing/Email and Other Internet Applications: I cannot log-in to Microsoft. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Look up your username using your security contact phone number or email address. Keep up to date with current events and community announcements in the Power Automate community. I am trying to sign in to a new computer using my Microsoft account. Windows 11 Stuck On Just A Moment: 3 Quick Fixes, 7 Easy Fixes to User Does not Exist [Microsoft, Outlook], unable to sign in to Windows 10 with your Microsoft account. A local account is like setting up another user, but it's only on that one computer. They try to login into Microsoft using an email that is an additional address added to an account rather than the primary user id of the account itself. If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. If the tweaks earlier mentioned do not solve the sign-in problem, the issue might have to be reported to Microsoft. Use an alternate account to sign in (if one exists) or sign up for another one. I cannot believe the idiocy of this design. I register with my organization email but when i try to log in its showing That Microsoft account doesn't exist. How can a Microsoft account login (email address) both exist and not exist at the same time? When I sign in with Mojang it says that I have migrated my Mojang account over to microsoft, but when I try to sign in through microsoft it says my account doesn't exist. There is nothing that tells me what types of things I can enter. Go to Microsoft Certification Dashboard. This seemed to have created the issue somehow. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. I am baffled by this. Check products or services. Attempt logging in with the primary Microsoft ID. Try to work out what type of login Microsoft is expecting (work/school or personal), knowing that should explain the original error message and, hopefully, point to a solution. We hope that the suggestions listed above helped you to fix this error message. That said, if you get a message saying that the Email address is removed for privacy, then you may have an issue with your account, and contacting Microsoft is the only option. More info about Internet Explorer and Microsoft Edge. While it may look as if the account is incorrect, but there can be other reasons. Clear browser cached data on Microsoft Edge. If you are having troubles fixing an error, your system may be partially broken. Enter a different account or get a new one" when opening outlook through Power Automate. In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. The initial step is to make sure that your Username and ID actually exist. However, double-check your account to ensure youre using the correct login information, particularly the email address associated with your account. In this case, you can no longer access the Microsoft services associated with that account. When a user does not exist, Caps Lock and defective keys shouldn't be overlooked. Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. To access this form, the user must be signed in with a Microsoft account. You will have to use the original account id. Minimising the environmental effects of my dyson brain. Identify those arcade games from a 1983 Brazilian music video. Hi, I am trying to register for AZ-900 exam. Thanks for contributing an answer to Super User! I am not using Outlook anymoreOn Mac the Search function also was not working. The common error is accompanied by a message that reads: That Microsoft account doesnt exist. Everyday Backups - protecting your documents, photos and personal info, Solving Theres already an account Microsoft login problem, Deleting Microsoft accounts gets man two years jail, Rainbow gradient or effect in Office, Word or PowerPoint, Make a transparent shape to mask a photo in Word, PowerPoint and more, Transparency Color problem and fix for Microsoft Office, Beware OneNote .one files as virus carriers. When i got to the part when it asks me to sign into my Microsoft Account, I try to sign in & it says that my account doesn't exist. That is frustrating because the field is required. Once the steps above have been applied, you will have successfully cleared the cached data in your Chrome browser; when you delete the cached data in Chrome, you subjectively remove any unnecessary scripts and start from a clean slate. Slot in the Microsoft user ID that needs to be recovered. "That Microsoft account doesn't exist. Every systematic "solution" they come up with is absolutely useless and then leads me to a point where is says my problem is worthy of contacting a Microsoft employee. Then the Problem was gone on Windows. Do you need it? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! There are various factors that can cause the Microsoft account doesnt exist issue. To create a new account, head to Microsofts Signup Page and choose a new account name. If you try to login with an email setup for either type of account, the user might be asked which account you want to use. If you are still having issues, try to clear the cached data again; this will help resolve the That Microsoft account doesnt exist error. It is helpful if you do not have a good-looking email ID, and want to use it for professional work. Now click on "Azure Active directory" you may need to click on "Show all.". This is madness, I enter an email address and the setup says that the account does not exist, so I click on "create a new one" which takes me to the create account screen with the email address pre populated where it then says that the account already exists and I should use it to log in !! We have problem with the sign in of an account. So, visit the Microsoft Web page and sign up for a new account. He has been a Microsoft MVP (2008-2010) and excels in writing tutorials to improve the day-to-day experience with your devices. Copyright Windows Report 2023. The app needs permissions to use SharePoint,office 365 and outlook.com. Enter a different account orget a new one. Feel free to let us know the solution that helped you fix this issue in the comments below. Choose the account you want to sign in with. Try out a couple of familiar usernames and passwords variation that might been have used recently. In that case, it could mean issues with the account network or security prompts that restrict access to your account that has been assigned with this error code by Microsoft. Now, if your account is still active and no restrictions have been placed on it, you should be able to log in successfully. Copyright Windows Report 2023. Sign in with your Microsoft account and password. Its a distinction not always understood by Microsoft own staff and associates. I've also tried an O365 works account I have after . Alias account; Mistyped Email address; Deleted account; 1] The person is logging in using an Alias. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. Business Tech Planet is owned and operated by M&D Digital Limited, company number 12657448. Business Tech Planet is a participant in affiliate advertising programs designed to provide a means for sites to earn advertising fees by advertising and linking to affiliated sites. @harrymc: there's a chat going on as well. What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? After that, click on "Devices.". Trying to login to Microsoft can get into a strange loop being told "there's already an account" but then "That Microsoft account doesn't exist." for the same address! Then when you go back to the MS login screen and hit the back arrow it goes to the local account creation screen. Youre trying to login and get an error like this: That Microsoft account doesnt exist. A user had this problem (situation description follows) and what worked for me was to remove her secondary/personal, @harsh.com .com account (which was created when the laptop, a consumer model purchased at a big box store, required a Microsoft account to perform initial setup). It looks like theres already an account with [emailprotected]????.com. Someone please tell me that there is a solution now. I reinstalled the computer, created a local user named "admin", and now, from that account, I'm trying to add another account by going to Settings -> Family & other people -> Add someone else to this PC, where I enter the Office 365 email address as the email address of new user, only to be greeted by this: It looks like this isn't a Microsoft account. @LukePuplett: by triggering a re-install of Window. Has anyone found a solution? Power Platform Integration - Better Together! I have the same headache, but see no solution. Follow the steps if youre an admin user to see if the device in question is enrolled; ensure you are aware that the user device is company authorized. Type the requested information and select Send code. When you see the account you're looking for, select Sign in. Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. One last method would be to sign in to your email associated with your Microsoft account. She has been the MiniTool editor since she was graduated from university. So set up something, even if you have to open a new email account at Outlook.com or aol or whatever else it will take. In reply to Greg Carmack's post on March 9, 2022. Can't access your account? Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. TIP: You can still get country-specific Outlook Email IDs like @outlook.in, etc. I do not know how they are translated in English it was something like "experience online content". That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. 1. The best answers are voted up and rise to the top, Not the answer you're looking for? Power Platform and Dynamics 365 Integrations. See, Step 2: Check products or services where you used your Microsoft account. Madness. Please help. Move on to the next step:Step 2: Check products or services where you used your Microsoft account. Do not use an account name from another type of account. Ok. hi@Tshaw are you using Outlook or Outlook Office 365 action? The Microsoft Rewards is supported in your region but for Xbox services your region isn't supported. Enter the on-screen character and click Next. Enter the email address, phone number, or Skype name you use to sign in then selectNext. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. If you are sure that you had accessed it yesterday or within few hours, then check out the suggestions. No. At the moment, neither error message nor the logins show the important difference between the two types of login. I decided to created another new Email account and start switching the good email to the new account because . It keeps happening. Microsoft Office upcoming support end datechecklist. Enter a different account or get a new one. Microsoft allows company-based admin users to effectively mitigate issues with unauthorized access by blocking access to accounts on devices that are not part of the organization. Specific Office networks may not allow access to accounts from unmanaged or unenrolled devices; read through to see how you can enroll your device and resolve the error of That Microsoft account doesnt exist.. Business Tech Planet is compensated for referring traffic and business to these companies. . I am not even sure if that would work anyway. In my case, I thought my Azure Active Directory account from my new company was a Microsoft Account when its actually just a workplace account. Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! But, I get a message saying "The Microsoft account doesn't exist. Microsoft provides three main Identity services - Active Directory, Azure Active Directory and Microsoft Accounts. We hired a new employee and I CANNOT ADD THE EMPLOYEE LOGIN TO THE HOSTS!?!? Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Portal.office.com is for work/school email Login.live.com is for personal Microsoft accounts Login.microsoft.com works for both. Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft365. Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! Maybe this helps. The most common problem weve seen is trying a personal Microsoft account login to access a business/education only service. I have the same error from the same steps but with a different cause and solution. If not, select the checkbox next to the device. If so, please select work or school account and . Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Request a security code to be sent to the phone number or email you used. This is also happening to me. Hopefully this will help somebody at a future time. Asking for help, clarification, or responding to other answers. Hi Lael! New Member. Should you upgrade? I have had trouble logging in due to the fact the password *** read more If its you, go back and sign in. Saajid Gangat has been a researcher and content writer at Business Tech Planet since 2021. I am logged into my Microsoft account on two different tabs but when I go to accept an invite for Microsoft Office 365 family and I go to log in.. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Below is a more in-depth guide on how to clear cached data on Google Chrome; I have included screenshots for visual context just in case some of the illustrated steps require more of a visual perspective in the form of images. Type the security code intoVerify your identity,then selectNext. How To Choose Knowledge Management Software For Windows. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. Remember, if that fixes it, you can always add the account back in later. Thats it for this blog; thank you for taking your time to read our content. I had deactivated all possible Settings in Privacy settings. Once the account has been created, you can start using that Microsoft service again. As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. Select the Time range (Id suggest you choose All time). I did online training with this specific account. Username lookup. Enter a different account or get A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. I am having trouble scheduling an exam for MD-100. Hi so i restarted my HP laptop and i'm setting it up. If you have forgotten your username, or you get a message from Microsoft that says that account doesn't exist, use our automated self-help to help you recover your username, and connect you to a support agent if necessary. In Microsoft PowerAutomate (previously called Microsoft Flow), Approvals are a great way to automate the sign-off on a process or document. I had to open Microsoft teams logging in with a personal account (in this case it was an @harsh.com .com account.) We'll ask where you'd like to get yourverification code and selectNext. Enter a different account or get a new one." It definitely is an Office 365 account that was being used to log in in the previous computer. Another time the error message may reflect as, A new account can be created with the same mailbox name (, Ensure that the case for both username and password are correct, Avoid pressing the incorrect key accidentally, so be careful, Try logging in from another secure computer as your keyboard might have issues. However, clearing the cached data will help resolve stored data issues affecting account access. Clearing your browser cache canfree up storage spaceandresolve webpage How To Clear The Cache In Safari (macOS, iOS, & iPadOS). We've created this blog to share our knowledge and make tech simple, so you can make use of all the fantastic technology available to your business. Could you please list in your post the exact steps that were done regarding user accounts, and what was done for passing from local to Microsoft account. Is it possible to create a concave light? Hope this helps someone. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. For email accounts, it should be within 365 days. Microsoft apparently expects their customers to understand the distinction by mental telepathy! The email or username you entered does not exist. After registering successfully, you will be able to fill out the form for the account that needs to be fixed. By the way, I have no idea what I'm supposed to enter in the "Tags" field below. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. Read along and see how you can delete the cached data to resolve the issue of your Microsoft account not existing. Discover more about Word, Excel, PowerPoint and Outlook from experts with more than two decades experience. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup, Office 365 Account with Windows Phone 8.1, Clear cached Microsoft Live account credentials in Office apps, Adding GoDaddy account to Outlook 2016 hangs, Removed laptop from Azure AD Devices - non admin user on device can't log off unlink Microsoft account. I have the same problem. If your device has not been enrolled on the network, your account will be part of a policy that prevents access to devices outside the organization. Now click on a user account. This is a common error among Microsoft users encountering the error under consideration. If you fill in a email address that is connected to a personal account as well as a work/school account, it will ask for what account you want to log in. 4. But, I get a message saying "The Microsoft account doesn't exist. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. Type the requested information and selectSend code. I have my phone number setup in my account, so instead of email, I used my phone number. Position: Columnist She was graduated from the major in English. VERY frustrating to a sysadmin who needs to set up machines for employees that aren't on premises to give me passwords and 2FA codes received on their cell phones. Move on to the next step: Step 2: Check products or services where you used your Microsoft account. How to fix and overcome the That Microsoft account doesnt exist error: Above are some of the methods you can use to help resolve the issue of the Microsoft account doesnt exist your cached data can sometimes interfere with current activities on your site and overwrite specific scripts that you may require when logging into your Microsoft account. All kinds of mismatches or incorrect inputs can also lead to Microsoft saying that the user does not exist, even if it actually does, or at least it did at some point in time. Microsoft doesnt explain that difference very well, or at all. Similarly, if you are unable to sign in to Windows 10 with your Microsoft account, check our detailed guide to get to the root of the problem. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. Microsoft. GC. If the username lookup wasn't successful, for example you hadn't set up or no longer have access to your security contact information, try looking for your Microsoft account username within other products or services that you know are associated withthat account. The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer. When I try to sign in https://login.live.com I get "That Microsoft account doesn't exist. A few months ago I created this account and now it says that it doesn't exist. From there, click on "Users.". Microsoft Outlook allows you to create an alias for your email account. Enter a different account or get a new one. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. I was having issues accessing my work/school account in the Calendar app on Windows 10. Also, attempting to sign in to Xbox or the Microsoft account website with a user ID supplied associated with a users school or work may not work. This worked in half a second. One easy way to fix this issue is to use the correct account type while logging in. Learn more about Stack Overflow the company, and our products. Super User is a question and answer site for computer enthusiasts and power users.