Afternoon Christopher. Crawley The reception staff always go above and beyond to help which is so much appreciated especially in the current climate. Let us know your preference. If you would like to discuss this further with a member of the management team, please either give us a call or leave a message on our website advising you left a review and would like to speak to someone about it further. Distinguishing Characteristics: The Correctional Staff Nurse classification includes Correctional Staff Nurses who are employed by Kern Medical Center and assigned to Juvenile correctional medicine facilities. There was an open and transparent approach to safety and a system in place for reporting and recording significant events. Alternatively you can pop into one of our receptions. Incredibly frustrating and I have no doubt dangerous for many who are trying to get appointments. review titled Practice playing Russian Roulette with peoples health! So let's hope its not cancer. The practice has introduced a new system where you have to make an appointment online. There was a clear leadership structure and staff felt supported by management. Saxonbrook Medical Northgate Surgery is one of the leading GP practice in Crawley and it is located at Cross Keys House, 14 Haslett Avenue West, Crawley, West Sussex, RH10 1HS. Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review. PRESS RELEASE: 26th March 2021. Click the title bar on any of the report introductions below to read the full entry. My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional. On 8 November 2016 we undertook a further comprehensive inspection. Another distinguishable example is the following from Fullscript. Please be assured we take your feedback very seriously and will put measures in place to ensure this doesn't happen again. This GP surgery is not currently accepting new patients. See salaries, compare reviews, easily apply, and get hired. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Saxonbrook Medical Centre GP has total 19591 registered patients, out of this there are 9756 female registered patients and 9835 male registered patients. Kind Regards, Sarah. Ask a Nurse Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. The practice were working to make improvements and there. Crawley Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere. This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. I visited the surgery to see a Doctor and wore my mask as asked to but in the waiting room was a, Although the surgery is very stretched due to demands on the service, I have always found the staff, Called to get an appointment for my 2 year old, everyone was so helpful and caring! The team will be very pleased to hear your fantastic feedback. I am sorry to hear you had a poor experience with us. West Sussex Report review titled No appointment. I am pleased to hear that the service you have received all round has been positive. 26 March 2021. Afternoon Christopher. Contact phone: 01293 907067 Organisation: Saxonbrook Medical Centre Website: www.saxonbrook.net Location: Crawley, West Sussex Post code: RH10 7QH/RH10 1HS ( View on a map) Full or Part-time Salaried GP Crawley, West Sussex We are a team of dynamic, friendly, vocationally motivated staff. It is very important to us that we get this sorted for you. RH10 7QH If you are unable to do this online please give your details to reception over the phone or at the reception desk. I have made the management team aware that you will be in contact. How to get to Saxonbrook Medical Maidenbower Surgery by Bus? Please note on the form that you have sent these details in reply to your online review response. The reception staff always go above and beyond to help which is so much appreciated especially in the current climate. We will use a cookie to save your choice. We close for lunch between 12.30 pm to 1.30 pm Saxonbrook Medical Centre has not yet replied. 4. Thank you to all at Saxonbrook. (Note that ordering several items at once to be counted as one prescription). Close menu, by Michael Forde - Posted on 03 March 2023. We've put some small files called cookies on your device to make our site work. Information On Booking Covid Vaccinations, Maidenbower Surgery: 01293 600300 Ext 3969 (based at Crawley Hospital), Northgate Surgery: 01293 600300 Ext 3256 (based at Crawley Hospital). Maidenbower Square Crawley The new addition to the site will allow the Saxonbrook team to administer up to 2,000 vaccinations per day and will be able to accommodate various vaccination clinics separate to the practice's day-to-day GP services. Analytical cookies send information to Google Analytics. Crawley Saxonbrook Medical Northgate Surgery Replied on 12 October 2022 Thank you for taking the time to post such a positive review about your experiences and the staff at Saxonbrook. 14 Haslett Avenue West My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional. Kind Regards, Saxonbrook Medical Team. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and Northgate. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. Its my birthday today thank you ruining it by leaving me to worry all day, Report review titled Missed call as unsuitable, Good Morning, thank you for posting your review. Someone needs to reviwe the whole thing & start again. I am pleased to hear that you have had a positive experience with the Practice. I then asked to speak to the Practice Manager and was told (in my opinion ) quite abruptly no if I want to speak with them then I'm to make a complaint. really is this how things work now ? West Sussex The Doctor that has looked after my Mother has an understanding manner of her age and independence Your post in anonymous so I am unable to contact you directly. Popular pages. removal of moles and skin lesions) - provided in-house, Care Quality Commission Inspection Ratings, Flu vaccinations - Aged 65 and over group. Saxonbrook Medical Northgate Surgery has medical staff of 6 to cater to your healthcare needs. Login Register . Incredibly frustrating and I have no doubt dangerous for many who are trying to get appointments. Sarah, Management Team. Saxonbrook Medical Practice in Maidenbower, Crawley, has opened the doors to its dedicated vaccination unit. Can this really be good for patients!!! We are a large 26,000 patient practice with 19 GP's, 3 ANPs, 2 clinical pharmacist, a paramedic, a large supportive nursing and. West Sussex Crawley Secrets pursuant to Health & Safety Code 32106; Report of Medical Staff and Quality Assurance Committee, Health & Safety Code section 32155; Conference with Legal Counsel regarding Anticipated Litigation pursuant to Government Code section 54956.9(d)(2); and consideration of closed session Minutes: December 14, and 19, 2022. The practice has introduced a new system where you have to make an appointment online. So they are happy for patients to worry themselves sick as to why the Doctors are trying to contact them than leave simple message ie, Don't worry only trying to make you an appointment for xxxx, or don't worry nothing serious I'll call back. Saxonbrook Medical Northgate Surgery is one of the leading GP practice in Crawley and it is located at Cross Keys House, 14 Haslett Avenue West, Crawley, West Sussex, RH10 1HS. i hope the Gps/staff at the surgery revolt to there unrealistic employers who make these changes - as we are people not pye charts! I have made the management team aware that you will be in contact. Reply. NHS West Sussex CCG is responsible for effective clinical commissioning of Saxonbrook Medical Centre. removal of moles and skin lesions) - provided in-house and others. All 3 GPs have been outstanding with their knowledge, understanding, patience and support. All staff members are fully aware of their Information Governance responsibilities and are subject to stringent training and auditing procedures. Cannot get repeat prescription renewed as it need to be reviewed by a doctor. Thank you to all the staff, Report review titled excellent staff as unsuitable, Good Afternoon Lyn, thank you for your review. Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere. However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. Please be assured your feedback is taken very seriously and helps us to learn where we can improve. RH10 7QH Close menu, by Michael Forde - Posted on 03 March 2023. My Mother has been seen in person and care excellent Social Prescribers connect people to community groups and agencies for practical and emotional support and complement other approaches such as care navigation and active signposting. However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. info@pioneer-whlc.org Opening hours Monday - Friday 9.00 am to 4.00 pm. 14 Haslett Avenue West Crawley West Sussex. Theyve worked with me to find the type of HRT best suited to me, and I have always felt listened to and respected. When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . However, these issues were adversely affected by changes within the practice including relocation, an influx of patients registering with the practice from a local walk in centre and a high proportion of patients from hard to reach groups. GP Partners:. Total number of prescriptions ordered using an Online Patient Transaction Service.