It is not possible to pre-select seats but in the past I have emailed Lufthansa and they have recorded a seat preference with my booking. Of course, you can choose the remaining seats free of charge as soon as check-in for the respective flight begins - usually 23 hours before departure. You are able to carry out the instructed tasks without the help of a companion, parent or other relative. Have you tried getting the PNR(record locator) for the Brussels Airline flight and going onto the Brussels Airline web site to see if you can do it that way?? This is stated on their website that they do accept this but you have to claim this at the check in counter at the time being. What happens if you can't produce an entry stamp? :), https://www.lufthansa.com/de/de/economy-light-tarif, (Just above the FAQ and right below the baggage calculator.). When I checked in at the airport (Dulles), the Delta/Air France agent told me I would get my boarding passes at the gate, the first indication something was screwed up. Lufthansa is the national carrier for Germany and the largest carrier in Europe. (Easier said than done, my home airports are FRA and DUS.). With a 180-degree recline, these seats can become flatbeds. Once you have the PNR for the operating airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. Who benefits from this code share malarkey? Whether you are looking for a last minute flight or a cheap plane ticket for a later date, you can find the best deals faster at KAYAK. And yet their pricing still screams full service carrier.. LH has lost its way, the brand positioning is a mess and customer service at all-time lows: They position LH as premium, yet create these ridiculous light fares. Given the tough two years it has had, the carrier now wants to take advantage of returning passengers and maximize the ancillary products it sells. Please contact Lufthansa as soon as possible after your flight for any reimbursements. The contract comes into effect with the electronic confirmation of the booking. Changes and cancellation conditions of the operating carrier apply. Now, Lufthansa's biggest short-haul advantage remains that it flies in and out of Europe's biggest airports, which usually offer better connectivity and amenities. Sure, the cheapest ticket on LH is a bit better than the cheapest ticket on FR, but if you go for FR's Regular or Plus fare, the product is better than LH Economy Classic and it usually costs much less. I ask him for his supervisor. Well Lufthansa if I don't want a seat you choose for me , then I simply won't fly with you. Help with Scoot booking 5:28 pm. This is taking profit at the expense of customers. Furthermore, when you book an award ticket as a Flyingblue Gold/Platinum for someone else, they will receive all your elite benefits (lounge access, suitcase, skypriority) even if you don't fly with them. I had been a loyal Lufthansa customer (even paying more to fly with them) until they some "genius" decided it was time to follow the "American model". When the checks from Lufty stop coming in. Sadly for passengers, it seems like the only thing to do is take a hard look at which flight to take and brace for a middle seat. Lufthansa planes are getting a major upgrade. The economy class passengers are the worst affected. The names of group members must be provided up to 14 days before departure. To avoid a fee, just scroll to the bottom of the page (without clicking on a seat) and click the orange "continue" button. Lufthansa Airlines Booking 844-822-0538 Number is an efficient and convenient way to book flights with Sun . So, in sfo I hoped to choose at the airport. I'm grateful to the posters, something new I've learned when booking a code share (ta && ta.queueForLoad ? While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. I will wait until tomorrow or so. Easily compare prices for carriers, arrival and departure dates, airplane cabin class, and more when you book with Expedia. While reserving a spot on the web, you should give a similar data as while reserving a . I can see the seating part of the interface, but the link to change seats is gone. Lufthansa Allegris business class - Seat. Klm is was miles and more ahead ,(excuse the pun). LFH flights service have been deteriorating significantly both on the ground and on air. You will be allocated a seat automatically when checking in. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); Greed & stupidity. They have no noticeable disadvantages, even though they aren't ensuite. Or are they now making departing pax do passport controls work? BA is convenient for us when flying to Europe, but they've lost my business employing such a money grabbing practice. Booked on United, connecting in Munich to Lufthansa. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445337', '');}, 'log_autolink_impression');airlines, via Brussels, inbound with LH via Frankfurt, only leg possible for seat reservations is Frankfurt > BHX, any reason why were unable to book seat selection for all legs? Please note that a confirmed advance seat reservation does not constitute a legal right to a specific seat on board the aircraft (e.g. Place your seat on hold and relax, we will inform you well in advance of the date of expiry of your 'on-hold' booking. With hubs in Frankfurt and Munich, Lufthansa flies to nearly 200 destinations across the globe. Re: Lufthansa seat reservations are not possible on this flight. LH is the preferred airline to fly in and out of TEL AVIV for religious Jews - they obviously dont care. Please note that a confirmed advance seat reservation does not constitute a legal entitlement to a particular seat, but only the category selected, e.g. So far there isn't a single documented case of people being assigned middle seats when windows and aisles were available. On the plane it was obvious that there were many open economy seats. Probably cannot pick seats because you are flying on Brussels (ta && ta.queueForLoad ? As a matter of fact that change was enough to where I now AVOID Lufthansa whenever possible! Please note: If you are flying to or from Berlin (TXL), Cologne (CGN), Dusseldorf (DUS), London (LHR) or Stuttgart (STR . Tends to be rather punitive against all that didn't pay fantasy prices for a shit product that honestly has little differentiation left to LCCs. I will avoid Lufthansa in the future as much as possible. All Lufthansa flights have been cancelled. Revenue almost doubled to 33 billion euros Record results at Lufthansa Cargo and Lufthansa Technik Highest Adjusted free cash flow in company history Booking momentum remains strong at high average yields Passenger numbers more than doubled: Over 100 million passengers on board again New aircraft and new cabin interior for premium flight experience Further significant improvement of Adjusted . FRA too has become a joke, worse than CDG. You can make an advance seat reservation, rebook or cancel a flight, request special meals and book a Rail&Fly ticket at any time. 4. They have adopted so much of cost cutting measures which reflects in their service quality, type of meals, cleanliness and upkeep of aircrafts, unfriendly crew behaviour etc. It was my favourite Airline for many many years. Its funny that they chose seating, something that doesnt cost them a cent to allow you to choose from. For example, seat prices on Ryanair cost as little as 3 ($3.2) and rise to 14 ($15) for extra legroom options. 7. 5 star? First spotted by One Mile At A Time, Lufthansa has a new seating policy that brings it far closer to its budget competitors. You can book your preferred seat at the same time as the ticket purchase up to a year before departure, or at a later date up to 48 hours before departure at My . Your boarding pass in conjunction with a valid ID is valid as a ticket for the Lufthansa Express Bus. Covid is not an excuse to disregard your customers. The plane took off on time and arrived 45 min early and was not packed. I had extra time so I waited for them to open. Hmmm, I wonder what review they will get. This upgrade is not valid on flights operated by other airlines. Now, it is deteriorating in on line services and booking flights. But United said I had to pick my seats. Passport control is often understaffed and the police are increasingly aggressive - asking to see a return flight, a hotel reservation and when leaving Germany they demand to see your entry stamp into the EU. In addition, you can enter passport and . not inclined to argue with the German police as a foreigner! Ski Helmet on Frontier Airline 7:23 pm. Update from a booking on Jan25 2022 - Long haul flight from SFO to BLR involving Air Canada and Lufthansa with 2 kids (2 and 9 years). Airlibe management should review this situation and take corrective action to restore the glory. KAYAK searches for flight deals on hundreds of airline tickets sites to help you find the cheapest flights. A few days ago, I happened to look at my United app and noticed that my wife's seat selection was missing. Tall people flying 6:03 pm. 20% of the group can be cancelled free of charge up to . What gets me is that it sounds like it is still an issue with United codeshares with Lufthansa and LOTI have flown on United iron to Japan many times and there was never any issue, but I don't remember that those were codeshares flying on ANA iron, their codeshare partner. Yet on Eurowings flights, there is a biz class and you get extra carry on, priority seat assignments & boarding as *A Gold. I recently flew with Lufthansa from London to Frankfurt and then on to Singapore. * Sale, rebooking and refund of ASR on codeshare flights is only possible via the operating carrier. And add to that the Ticket Service Charge of about 25 EUR LH is now adding for ticket purchases in their own website!!!!! I just checked in for our light on United and they send me to Lufthansa to reserve seats. more, You seem to have JavaScript disabled. dont follow the news when it comes to LH and Jews. Has anyone had a similar experience? I picked seats on Lufthansa and every time I checked, they still showed up. Lufthansa was a problem. I think you're jumping the gun here when assuming the worst. They keep you in Germany forever? You have booked anEconomy Light fare on a continental flight. He refuses. Lufthansa offers two types of children's fares: Infant fare - babies up to 2 years of age not occupying a seat travel free of charge on domestic German routes or for 10% of the regular fare on all other routes. any time. They are not. Not worth it. At least for us, our United Flight to Munich in Premium Economy was much better than I expected. They are never price competitive, never flexible (OS is even worse than LH in that regard), the inflight product in Economy, Premium Economy and Business is subpar and increasingly their aircraft are old and shabby, I flew a 29 year old A320 from VIE to FRA on Friday that was in rough shape interior wise. But very sorry to say my experience vey recently on my travel from Dallas to Mumbai via Frankfurt had been very pathetic. Your feedback is important in helping us keep our community safe. Lufthansa is the biggest joke of Europe. United provided the Lufthansa confirmation with my reservation. Lufthansa: This is the worst airline booking experience ever - See 39,264 traveler reviews, 7,915 candid photos, and great deals for Lufthansa, at Tripadvisor. The amendment fee does not create an entitlement to the selected seat number or category. Lufthansa has added a new 25 fee to assign seats after check-in on Economy Light fares. Up until now, it has been possible to select a seat at the time of check-in when booking an Economy Light fare, from all remaining unoccupied economy seats. Lufthansa is an embarrassment to Germany and the Star Alliance. Free seat selection upon checkin for all passengers, free drinks and snacks on KLM/Air France and a free suitcase for Elites on all fares starting from Flyingblue Silver. To the point of even threatening the Police. Now the system will automatically assign you a (probably middle) seat, and if you want to change it, youll have to pay. As Lufthansa described this option up until now: Of course, all the remaining seats can still be selected free of charge once check-in for the relevant flight begins, usually from 23 hours before departure. SAS cancelling Japan flights 5:54 pm. more, You seem to have JavaScript disabled. They know they dont have to try to do anything to attract customers, Im guessing because they (or rather the group) are often the only option that works for many people, especially in secondary European cities. Lufthansa is no longer 5-Star airline!!! This is actually not that atypical for basic economy in general. The Senator Lounges are ok but often crowded. Please understand that Lufthansa seat reservations are only possible to a limited extent on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, especially in Economy Class. I am a senior citizen and had to bear the brunt of it on my health. Lead Journalist - India - Pranjal is an experienced journalist with a strong focus on Indian aviation. Confirmed reservation (no waiting list bookings) An already issued ticket; Flights operated by Lufthansa (Lufthansa flight number) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. How to contact Lufthansa Airlines customer service. After telling me my earlier assigned seat numbers correctly I was told the reason it dropped was I didn't pay. I *think* United does this as well though it's been a while since I've flown on a UA BE fare. You are capable of reading and understanding instructions and of complying with the orders of the crew in the event of an emergency. I had to pay $280 US to check one. While frequent flyer and status miles are useful too, Economy Light fares usually only attract a percentage of the usual earnings. Incredible. I go to the gate and find that I have been pushed all the way back into the airplane without notification nor explanation. This topic has been closed to new posts due to inactivity. Air Canada immediately reserved adjacent seats for free (owing to kids) as part of the booking itself. Anyone worried, like I was, that we were going to get a 2017-era business class seat can rest easy thanks to the inclusion of the latest technology. Lufthansa's Economy Light fares don't include seat assignments in advance. I come back later and I am told to go hurry, the gate has been changed a 10 minute walk away. seat 3A). Any free seat assignment option for *S or *G? But with LH you cannot choose your seats in eco until check-in (23hrs before departure time, sometimes 1-2hrs earlier). I take a photo of his badge and he TELLS ME delete it or I will call the police. Lufthansa will begin randomly allocating seats during check-in for base economy tickets. I Called Lufthansa to find out. All Lufthansa flights have been cancelled. Once you have the PNR for the operating airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. Child fare - children aged between 2 and 12 years require their own seat and can travel for 75% of the regular price of the . Now that I live near Dresden, they are the main airline from here but in a week I will be driving to Berlin to take a different airline to New York. Starting June 21st, the German carrier will charge a 25/$35 fee for anyone looking to change their seats in Economy Light. I flew Lufthansa r/t SEA to ATH, January 2022. For Friday, 17 February, the German union ver.di has called for a one-day strike at various airports in Germany. Shame on them. I have just noticed heightened scrutiny since the beginning of the year. Lack of transparency, kind of blackmailing. I really enjoyed that flight. In such a case, you can change seats free of charge. Those traveling Economy Light, the base fare, will now be randomly allocated a seat and have to pay to change this. Please do not reply to violations of our Community Guidelines. I flew Eco light last week from LAX to FRA and Im TAP Gold and it wasnt a problem on either flight to just bring my luggage without any questions asked. You are not travelling with a person who would be dependent on your help in the event of an emergency. Seems like it is still an issue with codeshare flights booked on one airline but dependent on the other for seating, etc. You make changes to your journey and thus alter your route. Welcome to Ryanair no 2. Never understood how seat reservations are lost. total phone time all I cared was that I got my seats that I had already paid for. We got horrible seats and they were so small and close together, I cannot see how that was even humane. I will not fly Lufthansa any more. Save. What if one refuses to do so? Please note that the choice is limited under these conditions. standard seat, seat in the preferred seating zone, seat with more legroom). Surprisingly decent food and more than expected. To be honest, Skyteam offers the most competitive product in Europe. The Lufthansa Reservation Number is +1818^483^0820. On neither leg did we have the seats I originally selected. Then he looks at my boarding ticket and says, wait, I'm not even supposed to be here, go to another gate, 15 minute walk in another direction. If you are travelling in Lufthansa Premium Economy Class or Economy Class, you will find your reserved seat in the train's 2nd Class compartment. Passengers who have already purchased an advance seat reservation can change free of charge. I ask him for his name he refuses. Lufthansa is the worst perpetrator for failing to honour even paid seat selections when you've booked a K fare. Lufthansa Booking +1830299 (3190 . Most German I know prefer to fly Easyjet.