Learn about the key requirements, duties, responsibilities, and skills that should be in an administrative assistant job description. They may also be involved in providing support to other office staff, such as secretaries and administrative assistants. Competency in Microsoft applications including Word, Excel, and Outlook. When it comes to receptionists, it?s important to have strong technology skills as well as good soft skills and emotional intelligence. That would make the same simpler for they are not that. Follows guidelines set forth in Legacy's Values in Action. We are on the lookout for a creative Retail Lead Receptionist to join our diverse team at Visionworks in Louisville, KY. Companies often require someone to screen visitors and answer their questions, and to give them directions. Please check out our other requirements. The job responsibilities section is the most detailed part of the job description. Source, attract and hire top talent with the worlds leading recruiting software. Responsibilities for head receptionist Monitor main switchboard, direct calls and/or take messages Monitor reception emails and action accordingly Ensure reception, office and meeting room environments are clean and tidy at all times Administer visitor sign in process and provide site inductions Participates in ensuring patient's comfort and personal care activities. Multitasking and stress management skills are essential for this position. Zippia analyzed thousands of lead receptionist job descriptions to identify key pieces of information you want to include. Receptionists are typically more hands-on with customers and need to be able to handle multiple tasks at once to keep them happy. One thing is certain, a receptionist must have the skills to adapt to the changes. Objective : To use front -desk experience, administrative expertise and patient service skills in an administrative assistant position that will allow to grow and challenge qualities Job Description A receptionist's job takes an important share in the overall functioning of the company.She is the face of a company; in fact, the first official professional to whom . Using our career map, a lead receptionist can determine their career goals through the career progression. Receptionists who speak more than one language can expect a more generous salary package. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. They greet visitors, answer phone calls, and run errands while maintaining professional composure throughout interactions with customers or potential clients. In some cases, front desk managers may also be responsible for providing a clear and concise customer service experience. The best receptionists are friendly, extremely organized, and comfortable multi-tasking. Lead Medical Receptionist jobs Sort by: relevance - date 2,609 jobs X-Ray Technologist / Pediatric Medical Assistant Brave Care Portland, OR $25 - $28 an hour Full-time 10 hour shift Easily apply Must have the ability to pass the OSHA required medical evaluation & fit testing. This may sometimes feel like an unwanted or under-valued trait, but its something some employers want, A smiling face: as a receptionist of any class, a smiling face is really important, Ability to be organized and friendly. Tell us what *you* think of our resources and what youd like to see here in 2023. He/she will be responsible for supervising the receptionist on a daily basis and ensuring that all functions are carried out in accordance with stipulated protocols and procedures. Available soon: Digital agency's social media & community optimizer. Employers hiring for the head receptionist job most commonly would prefer for their future employee to have a relevant degree such as - Instantly download in PDF format or share a custom link. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Performance information may have changed since the time of publication. Digitally savvy. They may be able to take on more tasks that require creativity and problem-solving, which can lead to increased productivity. Are you sure you want to rest your choices? They must be able to work well with others and be able to oversee an office's day-to-day operations. The spa receptionist's job description involves welcoming and greeting clients warmly, and ensuring that they feel comfortable and happy on their visit. These positions offer great opportunities for advancement and earn good wages. They are in charge of helping clients find their way around the office. Responsibilities: Maintain inventory; Open and Close of Offices; Ensure patient contact information is up-to-date; Set daily appointments; Lead Receptionist will manage patient complaints calmly and professionally; answering incoming calls; He/she may sometimes undertake a variety of administrative duties to assist in the smooth running of the organization. A rude receptionist could make a customer feel bad. Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs. For example, they could start out with a role such as office manager, progress to a title such as operations manager and then eventually end up with the title general manager. They also have the ability to multi-task and are comfortable in a variety of positions. Here is a list of the most common responsibilities of a receptionist: As you create your receptionist job description, be sure to include any of your businesss unique needs so that your job listing accurately reflects what your role will entail. Jr. Lead Receptionist Resume. Receptionist job descriptions should match a companys specific needs. The receptionist job description clearly summarizes the typical activities of the receptionist service in an organization or office. They may also be responsible for conducting customer relations, dealing with billing and inquiries, and managing desk space. Using a machine learning data analysis, we determined the following key facts about lead receptionist job descriptions: Clinic patients arrive with questions, concerns and hesitations. Zippia allows you to choose from different easy-to-use Lead Receptionist templates, and provides you with expert advice. We will help you to build Now that you've been introduced to the world of Health IT and the important role played by electronic health records (EHRs), we'll focus on other technologies that play a role in maintaining ongoing operations in healthcare. Some of the most exciting jobs for former receptionists include being a sales associate, cashier, or administrative assistant. The job description for this position entails providing clerical support to teams of legal administrative staff and attorneys. A receptionist is the first point of contact for a customer. In addition, they maintain calendars for appointments, sort mail, make copies, and plan travel arrangements. They work diligently to answer phones and help with other administrative tasks. Start a free Workable trial and post your ad on the most popular You put them at ease with a calm and friendly demeanor that exemplifies the Legacy mission. Medical Examiner Job Description A Receptionist's primary responsibility is to greet customers and guests with a courteous and helpful attitude. Receptionist Job Description. The position of team lead is found across all industries and companies. Southwick Village by StoryPoint Group. After youve posted a receptionist job advertisement, you can create interview questions by reviewing your companys requirements to be a receptionist. ), (Tell the potential hires what they should do to apply. Once you find an organizational system that works for you, handling the minutiae of the job could become easier. You'll see a scenario with Show More Lead Receptionist Education Requirements, Operations and Patient Safety for Healthcare IT Staff. Commissions do not affect our editors' opinions or evaluations. A receptionist is often required to think and act fast and prevent any problems that may occur in the line of duty. Instantly Access Millions of Professionals. A receptionist is a position that requires interaction with customers and is responsible for providing a high level of customer service. Receptionists work within an organization to help it run smoothly. The lead receptionist also helps in facilitating effective communication between his/her agency and its customers. During the typical day of a receptionist, he or she takes phone calls, schedules appointments, and manages internal and external traffic within the office space. Communications skills. Europe & Rest of World: +44 203 826 8149 People are often put on hold and dealt with multiple times at once by skilled receptionists, who are also often dealing with someone who just walked through the door. A desk manager is responsible for the day-to-day operations of front desks in hospitality businesses. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives. Between 2018 and 2028, the career is expected to grow 5% and produce 59,300 job opportunities across the U.S. They also help to do data entry and keep office calendars and schedules. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. The knowledge and experience plus the key competencies required are listed. Coffee runs for office staff and retrieving mail from the mailroom are things that Receptionists can do during downtime. Former receptionists are always in high demand due to their great customer service skills and ability to connect with customers. Most training for receptionist positions take place on-the-job. Their communication skills, telephone skills and politeness are important in greeting clients and representing the company. They may also feel stressed from their lack of knowledge about the company's products or services. Therefore, to succeed on this job, the receptionist must make it a priority to learn about all his/her clinic's procedures. The advantages of being a receptionist are that they work fixed hours and are generously compensated for any overtime. In addition, they maintain calendars for appointments, sort mail, make copies, and plan travel arrangements. Administrative Assistant / Receptionist Job Description, Administrative Receptionist Job Description, Administrator / Receptionist Job Description, Customer Service Receptionist Job Description, Monitor main switchboard, direct calls and/or take messages, Monitor reception emails and action accordingly, Ensure reception, office and meeting room environments are clean and tidy at all times, Administer visitor sign in process and provide site inductions, Collect, sort and distribute internal/external mail and faxes, Coordinate all meeting room bookings, arrange catering when needed and maintain the Board Room, Key liaison officer for building management, Prepare all outgoing freight for collection and general mail to be delivered to the local post box, Order stationary, kitchen supplies, uniforms, special equipment, Manage contacts lists for internal staff, clients and suppliers, Liaise with external maintenance, office equipment suppliers to ensure efficient and timely service, Uses effective customer service skills to meet the needs of the patients, families and the staff to facilitate patient flow, Most tasks will arise and be completed day to day with a very short term focus, however it is important that the incumbent keeps a long term focus in mind, especially in terms of office costs and contracts, Passion for hair and TIGI, and be a strong representation of the brand for those visiting the TIGI studios, Ability to organize and manage numerous tasks at one time and prioritise, To ensure that all Front of House tasks such as visitor pre-registration, To expedite the satisfactory resolution of any problems that may arise, Forecast visitor footfall and determine supply levels required to manage the service, May be required to cover security duties during periods of absence, Must carry, or be able to obtain, a valid SIA license, To undertake any other duties commensurate with this role as determined by the Facilities Manager, Meet and greet all visitors with a warm and professional welcome, Liaise closely with other departments Maintenance, Catering, HR and Marketing Events, ensuring accurate communication takes place, Catering- Order and maintain tea, coffee and dispensable for the client refreshment bar, Assist and support the Admin and Executive Assistant teams in liaising with executives, provide phone and diary cover during absence or meetings, Flexible - You may be asked for example to work in the post room or to assist with meeting room set-up, Time keeping - Be on time to start your shift/working day, Previous experience in leading/supervising a team, Experience of working with hotel/spa booking and scheduling software is desirable, Genuine interest in holistic spa philosophy, Committed, enthusiastic, organized and customer focused, Act as a first point of contact to welcome all visitors & staff on arrival & departure, informing all relevant staff members of their guests arrival, Receive & book all meeting room requests, ensuring any refreshments or equipment requirements are provided and to ensure the rooms in general are kept to a high standard at all times, Receive & sort all incoming mail & deliveries, swiftly notifying all relevant recipients / departments of their arrival, Ensuring all out-going mail is prepared and ready for collection by Royal Mail, FedEx & DHL each day by their respective deadlines, Book any courier requests as required from Head Office & across our London shops, ensuring swift & accurate tracking updates and completion check off, Assist and support with department requests such as training events & presentations, setting up spaces and any additional requirements as needed, Assist with our seasonal selling campaigns, overseeing service delivery of our external caterers, ordering supplies, and liaising regards menu choice and feedback, Carry out scheduled Health and Safety procedures including but not limited to, Record and process the weekly timesheets for the LHQ and CMDES department, Monitor the visitors book and to be aware of the locations of all visitors to the building from security and health & safety aspect, Keep records of all security passes and key fobs that have been issued and administer the key fob door entry system, 5 GCSEs, grade A-C, including English and Maths or equivalent qualifications, At least 3 years experience in Reception duties, including managing meeting room calendars and incoming and outgoing post, Confident managing high volumes of visitors and VIP guests, ensuring excellent service at all times, Maintains an effective operational flow by communicating patients status to appropriate team members and keeping patient apprised, Provides education as necessary to patient regarding test locations, patient portal use, and follow-up (non-clinical) actions, Respectfully but firmly requests co-pays and/or outstanding balance at time of check-in, Ensures cash control by collecting, processing and balancing funds in the practices designated system and documents properly per AHMG guideline, In the event a minor, aged 16 or older is selected for the position, their continued enrollment in high school, trade school or college constitutes equivalent, Answer and direct telephone calls received through main directory, Ensure that appearance and condition of main reception area is maintained, Coordinate messenger scheduled deliveries to and from reception desk, Experience managing / leading the front of house department within a hotel / health club setting, Proven experience managing, motivating and training team members, A passion for customer service and exceeding guests expectations, IT literate with experience of placing / receiving product orders, Acquisition and maintenance of our GUESTs, Meet and greet all GUESTs with a friendly and welcoming smile, Manage the main reception area at HMH headquarters in Boston, maintaining a warm and inviting environment for employees and visitors alike, Liaise with employees who are expecting visitors, Answer telephone calls to the Boston headquarters main line, directing callers courteously and effectively, Administrative and communications support for the HMH executive team and Corporate Affairs department as needed, with tasks that may include but are not limited to scheduling, event logistics, organizational tasks, writing, design and other activities, Friendly disposition with excellent communication skills, Deal with GUEST queries and requests and arrange assistance as necessary, Prepare GUEST folio and check GUEST out upon departure, Operate a switchboard and direct incoming calls, take and relay messages, execute wake-up calls, Will be required to take live booking enquiries and also follow through with the hotels reservation procedure, Complete various aspects of Front Office administration as directed.