This email address is already being used. Please check your car on collection and in the event of any damage, please report this to the car hire provider immediately so this can be rectified. Yes! Hotel-run kids clubs: We are unable to accept responsibility or give any guarantee for the standard of facilities or personnel in hotel-run kids clubs. 100%. These items may ignite by friction; dont place flammable liquids, gases or aerosols in your suitcase; medication should always be carried in your hand baggage; keep your passport safe while youre away as its an important document of identification (always keep a copy). However, if you change from a holiday with no Free Child availability to a holiday with Free Child availability, this shall be treated as a cancellation, the terms set out in clause 6 above shall apply and you shall be obliged to pay the new holiday price, including a new deposit, together with the relevant cancellation fees for the original booking. If we have to make a significant change to your holiday, we will inform you or your travel agent as soon as reasonably possible if there is time before your departure. As stated above, our liability extends only to travel services as advertised and described by us and purchased from us by you. If you make a booking within 10 weeks of your departure date, you must pay the full cost of the holiday at the time of booking. You can also complain about a flight-only booking . For more information on excursions please see clause 15 below. 8. The Package Travel and Linked Travel Arrangements Regulations 2018 can be found here. The terms and conditions and Essential Holiday Information were last updated: 8 December 2022. Insignificant changes:Sometimes facilities described in our brochure/website may be withdrawn for reasons beyond our control. Please ensure that you read these carefully. b) When you make your booking you must pay a deposit per person as set out below or as advised at the time of booking. Our trophy cabinet's full to the brim after our sister company, Jet2.com, scooped five awards at the Tripadvisor Travellers' Choice Awards 2020!Jet2.com won Best Airline - UK and Best Low-Cost Airline - Europe - and that's four years in a row! If you change your booking We strongly recommend that you store all money and valuables in a secure place during your holiday. have a look at the confirmation of your booking and the terms. A contract will exist as soon as we issue our confirmation invoice by email or post to the address provided when the booking is made. 1.2. In hotels, there are usually designated areas for smoking. Never jump into the pool from your balcony. (b) Jet2.com will not process claims submitted by a third party if you have not submitted the claim directly to Jet2.com and allowed Jet2.com time to respond, in accordance with clause 18(a) above. may not be changed after a reservation has been made and any alteration request could incur a cancellation charge of up to 100% of that part of the arrangements. We make no promises, representations or warranties about any resort services featured on our website. In some resorts recreational facilities such as outdoor pools/water sport activities may also be reduced or even closed. travel medicine fellowship. You must not: (i) contravene any applicable law; (ii) use any threatening, abusive or insulting words or actions towards other customers or colleagues; (iii) behave in a disorderly manner or in a manner to which other customers may reasonably object. Please note villa check in times are usually 16:00 and check out times 10:00 and usually do not have storage facilities for luggage. cancelling one person off a holiday jet2. Jet2holidays strives to ensure that our resort guidance is up to date at all times, but errors may sometimes occur. Exceptions: (i) Cancellation of or name or date changes to certain transport arrangements, typically scheduled airline tickets, can result in up to 100% cancellation charges regardless of the notice period given to us. I need to cancel for personal reasons, eg, illness, bereavement, redundancy. The lead name also confirms that all the other members of the party, including any that may be added at a later date, agree to be bound by these conditions and all other information on our websites or in our brochure (as applicable). Your right to a refund and/or compensation from us is set out in these terms and conditions. Visit www.Jet2holidays.com or call +44 (0) 800 408 5599 You can let us know at any time if you no longer want to receive emails by clicking here. Please note that we act as agent in relation to bookings for car hire and any resort/on-board booked excursions made through our local representatives and your contract for those services is directly with the supplier of the service. All Inclusive - please check the property description for each hotel for details of whats included, as this will vary from one hotel to another. As there was no one at Jet2 Holidays at that time we were very lucky to book the last Abas . Do not attempt to climb from one balcony to another. Please note any stated opening times of the local transfer operator office to ensure you call to re-confirm in plenty of time. Shared Room - a shared room or dormitory style accommodation, usually for more than 6 people which may include people from other unrelated bookings. Please note that infants do not have their own baggage allowance, or seat on the aircraft. The minimum age for an infant to be carried by Jet2holidays is 14 days after birth, however carriage of very young infants is always strictly at our discretion. If you want to cancel your holiday, you can do so at any time. Swimming in nappies and nude is unacceptable; have fun, but avoid unruly behaviour and observe pool rules and information signs at all times; pool surrounds can be very slippery. cockroaches, mosquitoes, ants, etc.) Single travellers and under occupancy supplements:Single travellers often have to pay proportionally more, often up to twice the price, than the price each person in a twin room might have to pay. Making a Booking. From party pads to chilled spots, we've clubbed getaways into groups to help you find your match. The resort services which we may highlight are provided by persons, firms, companies and other bodies which are wholly independent of Jet2holidays. You must comply with our safe travel requirements (as set out here: www.jet2holidays.com/safe-travel), including the requirement for you and your travel party to wear a facemask in the airport, on your flight and your transfers where this is applicable. 2.3K Posts. Twin Rooms a room with two single beds. We are to be regarded as having all benefit of any limitation of the extent of or the conditions under which compensation is paid under these or any conventions We will not pay you any compensation. The balance of the price (Balance) of your travel arrangements must be paid at least 10 weeks before your departure date (the date notified by us to you being the Balance Payment Date) and will automatically be taken from the credit/debit card used to pay the deposit. 23-28 days 02739537, registered office address Low Fare Finder House, Leeds Bradford Airport, Yeadon, Leeds, West Yorkshire, LS19 7TU. You are not permitted to arrange for visitors to the accommodation for the purpose of attending events including parties, celebrations or other large gatherings, unless this has been agreed with us in advance and any relevant payments have been received (if applicable). We may feature TripAdvisor ratings of our resorts to help you choose your holiday. For the avoidance of doubt, Jet2holidays does not accept any liability whatsoever for any additional in-resort services or products highlighted on our website (including the Find Out More pages) or in our brochures, or any losses of whatever nature suffered by you as a result of using the information featured which is provided for information purposes only. thomas university jv baseball; We strongly recommend that you take out comprehensive travel insurance . This does not impose an obligation on us to make specific transport arrangements for you if none are available. turn off the supply using the tap on the bottle). Room Only - no meals are included in the price you have paid for your holiday. The Package Travel and Linked Travel Arrangements Regulations 2018 require us to provide security for the monies that you pay for ATOL protected flight inclusive package holidays booked with us and for your repatriation in the event of our insolvency. If you have any doubt as to your fitness to fly you must seek medical advice and follow any advice provided regarding the use of medication for your journey. You can always view the current status of your Payment Plan by visiting the "Manage My Booking" section of our website. Jet2.com'sTerms and Conditions will apply to you in respect of your flights and, as a result, form part of your contract with us. Transfers Not every All Inclusive Plus will offer the same service and each package is individual to the hotel so please see website descriptions for full details of exactly what is included in the package. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). (a) Availability - Free Child places are subject to availability and are only applicable on selected accommodation / departure dates / departure points / room types and board basis. Your holiday contract If you feel threatened - stay calm and try to be firm and direct; remember that you always have the right to say NO at any point. It is important, if you have any special requirements, such as wheelchair access, that you inform us at the time of booking (or within 21 days of making your booking) so that we can make appropriate enquiries about the suitability of particular accommodation, resorts, transport and services. If we, or another person in authority, believe (a) your actions could upset, annoy or disturb other customers, our suppliers or our own colleagues, or put them in any risk or danger, or damage property; (b) your actions could cause a delay or diversion to transportation; or (c) you are unfit to travel, we may end your holiday and terminate your contract. Tripadvisor. Further, we cannot be responsible for any failure to meet the advertised arrival or departure times for any port(s) of call. You should be aware that these costs could increase the closer to the departure date that changes are made and you should contact us as soon as possible. Lifts - children shouldnt use any lifts unaccompanied; not all lifts have internal doors; when using this type stand well back from the exposed wall as theres no protection from the lift shaft when the car moves. If we are made aware of a severe allergy and you or any member of your party is not carrying the required medication, that person may be refused travel. Online check in Sea and river transit can often be subject to delay by reason of operational circumstances or prevailing local conditions or other circumstances entirely outside our control or that of the Master of the ship, and in no circumstances can we be held responsible for such delay or for any consequences. When in resort, please check if your accommodation offers a safe in your room. The lead name in the booking is responsible for notifying any changes to all other passengers in the booking. Please speak with our Special Assistance Team or visit the FAQ section at www.jet2.com/faqs?topic=medical-and-special-assistance for more information. Everything you need to search, book and manage your holiday in one handy place. The lead in price on our website and in our brochures is based on 2 adults sharing, except for: (i) Disney holidays which are based on 2 adults and one child sharing; and (ii) villas, where the price is quoted per person based on the maximum stated occupancy of the relevant villa. We are not responsible or liable for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator. By submitting this form I am agreeing to receive marketing emails from Jet2Holidays. If the amount of the one-off Prepayment is greater than the final Prepayment which is due, then your Payment Plan will be cancelled but you may setup another Payment Plan if you wish; and. We will try our utmost with the airline, the accommodation and the relevant transfer supplier to fulfil all your medical requirements. From party plots to chilled-out spots, weve got them all on your next VIBE getaway. Hand baggage allowance: You are permitted one small piece of hand baggage of not more than 10kg and dimensions not in excess of 56x45x25cm. Please note that you are responsible for all breakages in your accommodation and in the unlikely event of damage occurring, please notify us promptly so that we can ensure future guests are not prejudiced. Please note, transfers are not included within a Jet2CityBreaks booking We do not allow destination changes. Special room requirements: If you have special room requirements, such as adapted rooms, we will request these from our supplier. Keep bottled water handy to stay hydrated and follow the above tips when in the sun. If you have a complaint about any of the services included in your holiday or a problem during your holiday, including any illness or injury, you must inform the relevant supplier (e.g. Special requests Please note, such clubs often operate subject to minimum number and in summer months only. We also purchase a fourth Airbus A300-B4 for cargo. Baggage allowance restrictions apply. If we cancel your holiday for any reason other than those detailed in the table above you can either (i) have a refund of any money that you have paid for the holiday, except for any amendment fees; or (ii) accept an alternative holiday of a comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value). Jet2.comreserves the right to serve alcoholic drinks to customers at its absolute discretion. We cannot guarantee any request will be met and will not pay compensation for failing to meet a special request. Please remember that this covers your whole journey, including the duration of the flight and also the period you may be waiting at, and in transit through, the departure and arrival airports, as well as possible unforeseen delays or diversions. The airline assistance starts from the Jet2.com checkin desk until the baggage reclaim areas at the destination airport, but this will differ depending on the airport you are flying in to. Please read these terms and conditions carefully. Single Rooms a single room or twin for sole use room with 1 or 2 single beds. 15. Extra transfer costs:If you need to book a private taxi which is adapted to accommodate a wheelchair, this may carry an additional cost to you. For example, free Wi-Fi may only be available in the hotel lobby. Full Board - breakfast, lunch and evening meals are included in the price you have paid for your holiday. Please note that the performance quality and reliability of a ships satellite and telecommunications services will usually be less than that of equivalent land-based services. You may have previously registered or have a myJet2 account. Apartments self-contained accommodation with one or more bedrooms with twin/double beds, basic kitchen facilities (usually 2 cooker rings and a fridge), a shower room, and occasionally a separate living space. The luggage capacity is shown by a suitcase symbol when choosing the car. Half Board - your breakfast and evening meal is included in the price you have paid for your holiday. Jet2.com means Jet2.com Limited, a company registered in England under No. Where a party consists of one adult and two children, one child will be charged the full adult price and the other child will receive the Free Child place. The law accepts that airlines should only pay . Service availability periods will apply. If you have a complaint Do not try to pass items to someone on another balcony. Touts - out and about in resort, you might be approached by touts asking you to sign up for schemes and activities, or even trying to persuade you to make dishonest claims in connection with illness on holiday. Please note that, wherever you travel within the EU, there is ONE number that you can access to reach the emergency services and where you can be confident you will be able to reach an operator who speaks English telephone number 112. These facilities will differ slightly from one accommodation to another. You have not paid us any sum due for your holiday. We will accept responsibility for the travel services making up your "package" as an organiser under the Package Travel and Linked Travel Arrangements Regulation 2018 as set out below. It . The deposit is 60 per person, for adults and children. The promises we give to you regarding the services we have agreed to provide or arrange as part of the contract, together with the laws and regulations of the country in which your claim or complaint occurred, shall be used as the basis for ascertaining whether or not the services in question have been properly provided. 0; Children are required to have their own passport. enlightenment yoga in astrology; frangible bullet wound. Also, please note that excursions to religious sites, churches and temples will often have strict dress code policies (e.g. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa, immigration requirements or you fail to comply with all applicable health requirements. Significant changes:If we are constrained by circumstances beyond our control to alter significantly any of the main characteristics of the travel services that make up your package you will have the rights set out below. We will also apply an amendment fee for each changed person and/or item on the booking, which we will advise you of at the time of any amendment. If we fail, any money held at that time by the agent, or subsequently accepted from you by them, is and continues to be held on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us. In addition, there may be occasions where we determine that it is appropriate for the passenger to be accompanied by a suitable carer. As a result, you may wish to consider booking additional rooms. ; excess baggage and the transport of any sporting or any other outsize equipment; deposits requested on arrival by some apartment/hotel/villa owners; and any local taxes, levies, dues or similar required by local authorities/airports abroad to be paid personally by every passenger; and any surcharge levied under our standard terms and conditions. For villa products a high chair will be available if there is an infant on the booking. In all claims of whatever nature we will not be liable where the alleged loss or damage results from any of the following: i. the fault of the person affected or any members of their party; or However reimbursement in such cases will not automatically entitle you to a refund of your holiday cost from us. Special dietary requirements: Meals, if included, are based on table dhte menus, or a buffet system unless specified otherwise. For any excursion or other tour that you book, your contract will be with the operator of the excursion or tour and not with us. cancelling one person off a holiday jet2. For villa products, bookings for single sex groups or groups where the average age of customers is under 25 are permitted at our discretion only and may be subject to additional breakage deposit conditions. The accommodation we feature is often shared with guests from many other countries with different cultures and customs and we have no control over the acceptance of bookings at the accommodation. Triple/Quadruple Rooms - some properties may have rooms that can sleep 3 or 4 people. Please note that Villas will not have storage space to hold luggage temporarily prior to the specified check-in time nor after the specified check-out time. Look both ways before crossing the road; be aware that in some countries traffic isnt required to stop at pedestrian crossings. Infants, who are defined as children being under 2 years on the date of return, are not entitled to a flight seat. Express transfers: Where your booking includes an Express Transfer, our Express Transfers take you to and from your hotel. If we fail to hear from you following the additional reminder, we reserve the right to cancel the package holiday and you will receive a full refund for the holiday, except for any amendment fees. You are advised to double check your travel plans and verify all data with other sources before booking your chosen resort service. Alcohol and drugs - alcohol can make you less alert and less in control, so take it easy; never accept drinks from strangers or from anyone you dont completely trust; try to keep your drink with you at all times; nominate someone to watch your drinks, especially if youre leaving your friends to go to the toilet; dont share or exchange drinks; be aware of how much youve had to drink and remember alcohol is dehydrating, so drink plenty of water; avoid using recreational drugs, as theyre likely to be illegal in your holiday destination. Self Catering no meals are included in the cost of your holiday, but you will be provided with catering facilities in your accommodation to cook light meals. This may include a decision to change course and, if necessary, to alter the cruise itinerary. Family Rooms - typically the same as the double and twin rooms and may not be larger. Take care before giving your personal information away such as your address and booking details as touts rarely comply with strict data protection laws. Unless otherwise stated, a compact car is included in the price of your villa holiday. 28-15 days. If the increase is more than 8% of the price of your holiday, you may either (a) change to another holiday if we are able to offer one (we will refund any price difference if the alternative is of a lower value), or (b) cancel the holiday within 14 days of the amending invoice and receive a full refund of all monies paid, except for any amendment fees. Transfer vehicles will try, wherever possible, to drive up to each hotel. The Master of the ship has the right to stop at any additional port(s), omit or substitute any port(s) or deviate from the advertised itinerary in any way he sees fit. If governments or airport authorities impose any increases or additional taxes and charges that will be in effect on the day you travel, Jet2holidays is responsible for collecting these on their behalf. Using a taxi or minicab - never accept a lift from an unlicensed taxi, a stranger or someone you dont completely trust; try to share a taxi with a friend; if youre calling a taxi from a public place, try not to let people overhear your name or details of where youre staying; always sit in the back of the car and if you chat to the driver dont give them any personal details. (b) Price and charges - The basic flight fare (including all taxes and non-optional charges), one piece of check-in baggage, accommodation and coach transfers if stated form the FREE element of the price. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL Scheme (or your credit card issuer where applicable). Say hello to the Jet2 app! Compensation for cancellation or significant change, 14. 90%. Holidays which include main meals generally commence with dinner on the day of arrival at your accommodation, terminating with breakfast on the day of departure. A 30GBP/ 40EUR/ 48CHF/ 990CZK/ 180PLN/ 11,310HUF non-refundable & non-transferable deposit per person is required at the time of booking unless the booking is made within 10 weeks of departure. In order to qualify for this insurance policy, you must be under the age of 76 at the time of purchase and be a resident of the United Kingdom. c) Once the price of your chosen holiday has been confirmed at the time of booking, then subject to the correction of errors, we reserve the right to change the price of your holiday if there are changes in transportation costs or dues, taxes or fees payable for services such as tourist taxes, landing taxes or embarkation or disembarkation fees at ports or airports) or currency or exchange rates used to calculate the cost of your holiday which mean that the price of your holiday may change after you have booked. If you suffer a personal injury, death, serious difficulties or any type of loss as the result of an activity which does not form part of the package you booked with us - including, for example, any additional services or facilities provided to you by an accommodation or any other supplier which was not included as part of the original contract between us we will not be liable to pay you any compensation but will offer you such advice and guidance as is reasonable in all the circumstances provided we are advised of the incident promptly. a restriction from using a particular facility at the relevant accommodation). Scuba diving - ensure that you allow at least 24 hours between your last dive and flying or travelling to altitude (over 1,000 feet). paul pion cantor net worth. Please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place. If the services in question which caused the claim or complaint complied with the local laws and regulations applicable to those services at that time, the services shall be treated as having been properly provided. Carbon monoxide detectors are extremely rare overseas; familiarise yourself with how the appliances work. For example, all bookings made for holidays to North America must include return flights originating from the UK and must be of a 4, 5 or 6 night duration only. In the event that the performance quality of such services is reduced or that such services are unavailable for any reason, this will not be considered a significant change to your holiday and no compensation will be payable to you. Please make sure you read the terms and conditions of your policy carefully to make sure the cover is right for you. All other ancillary charges on the flight or during the holiday, such as legroom and in-flight meals, room upgrades, and optional meal arrangements, and for villas, pool heating, shall be chargeable. Please note, transfers are not included within a Jet2CityBreaks booking, 10. By selecting the Payment Plan, you agree that we may charge the amount of each Prepayment to the credit/debit card (or other payment method) which you used to pay the deposit. 19. Written notification from the lead name on the booking or your travel agent on your behalf must be received at our offices. In order to cover our expected losses from the cancellation of the booking there is a set scale of charges which must be paid by you if you or anyone travelling with you cancels. It is your responsibility to ensure that this vehicle will be large enough to transport the travelling party together with their luggage. are inevitable. If you or someone in your party requires a specific room or certain facilities in the accommodation please inform us in plenty of time and wherever possible before you confirm your holiday, as this will help us to try and meet your needs. In most cases, you will need your credit card (in the name of the lead driver), booking voucher and full driving licence when collecting your car. You will need passport details for all travelling passengers to check in online. If you fail to follow these simple procedures we will have been deprived of the opportunity to investigate and rectify your complaint and this may affect your rights under this booking. You must pay any costs we incur, if the difficulty is your fault. This contract is made on the terms of these terms and conditions, which are governed by English Law and are subject to the exclusive jurisdiction of the English Courts. Full standard deposit (2 years of age and over) 57-70 days. In the event that we or one of our suppliers arrange for medical assistance on your behalf, you will need to provide any results or report to us, or authorise us to obtain a medical report from the doctor who attended to you. What do I do? Please make sure you are using your holiday booking reference from the booking confirmation. Jet2holidays we, us, our meansJet2holidaysLimited. qatar to toronto flight status. Fit to fly and fit to travel: It is your responsibility to ensure you are medically fit to travel and fly. If it is not possible to offer you a suitable alternative or, for good reasons, you do not accept the alternative arrangements, you will have the right to cancel your booking. . We may cancel the Payment Plan if: By notifying us through the "Manage My Booking" section of our website or calling our Pre-Travel Services team, you may cancel your Payment Plan at any time without charge.