That's why banks recommend you make payments to trusted sources. For over 25 years, Early Warning has been a leader in technology that helps move money fast, safe and easy. Schedule your meeting at your nearest branch or over the phone. Our App may contain links to other third-party websites, such as links to our bank and credit union partners websites. Please note that simply deleting the App from your device without selecting Delete Account (via the Apps settings) will not result in yourZelleprofile being closed and deleted. New York-based Citibank, a CreditDonkey partner, is another major U.S. bank. These measures include computer safeguards and secured files and buildings. Access to more than 16,000 Chase ATMs and more than 4,700 branches. You can become a member of Alliant Credit Union by joining Foster to Success. Your bank or money transfer provider will be able to provide specific information about the bank details you need to supply during the transfer process. If neither can resolve the issue, go to cfpb.gov, create an account and file a complaint. Zelle is safe, as long as you know and trust the person you're sending money to. Zelle and the Zelle marks used herein are trademarks of Early Warning Services, LLC. If your mobile telephone number has changed, you will need to call customer service for assistance with your profile. Enjoy $100 as a new Chase checking customer when you open a Chase College Checking account and complete 10 qualifying transactions within 60 days of coupon enrollment. We collect personal information when you use the App, including: When you use the App, we collect, use, and disclose personal information for the following business purposes: 6. Who we disclose personal information to. This is also useful if you need to check a branchs location or opening hours. How can I get an ITIN number quickly?To apply for an ITIN number, you need to fill out Form W-7 and submit it to the IRS. This can be an alien registration number, passport, or government issued ID. Exchange rates vary from one transfer provider to the next, and even a minor variation in rates can make a big difference to the affordability of a transfer. If you send money through Zelle to someone who isnt enrolled, theyll get a notification telling them how to receive the money. Personal information does not include information obtained from public sources or information that is made available by federal, state, or local governments. Am I required to share my Social Security number? Note: To the extent required by, and in accordance with applicable law, we will use commercially reasonable efforts to correct your personal information as directed by you, considering the nature and the purposes of maintaining your personal information. Follow us on Twitter and Facebook for our latest posts. Never rely on screenshots or emails as proof, beware of buyers offering more than you listed the item for and dont agree to refund a payment. to prevent, detect, and protect against security incidents, fraud, and prohibited or illegal activities; to undertake activities to verify or maintain the quality or safety of our services; to perform services (for us or our service providers) such as account servicing, providing customer service, fulfilling transactions, verifying your information, providing analytic services; for internal research for technological development, demonstration, and improvement; to verify the existence of your financial account; to research and resolve issues related to transactions you sent or received; to debug,identify, and repair errors that impair existing intended functionality; to facilitate transactions, including enabling our bank and credit union partners to complete money transfers between their customers and you; to notify you by push notification, text, or email, of a pending money transfer or a request for payment; to facilitate your enrollment and resolve issues relating to your enrollment; to verify changes youve made to your personal information; to create and deliver marketing communications to you about. There are no physical branches, meaning you'll have to take care of sign-up either online or over the phone. Zelle makes security a priority. Join Boss Revolution with an email address and phone number, and send money within minutes. You just need to have an open and operating bank account. We may receive payment from our affiliates for featured placement of their products or services. The Zelle Network User Service Agreement defines eligibility requirements to use the App. Additional information concerning our privacy policies can be found at, Personal information weve collected, used, and/or disclosed, Your rights regarding your personal information. For information about the Childrens Online Privacy Protection Act (COPPA), visit the FTC website:www.ftc.gov. Social Security Number Venmo is a money transfer business regulated by the United States Treasury Department. Authorized agent requests may be made by phone at 844.212.9102 (Monday Friday from 8am-5pm AZ, excluding federal holidays). What recipient bank account details will I need to provide when sending funds to India? Take a look at the pros, cons, and fees of the top 8 best debit cards for teens. If your questions are not answered in this Privacy Notice, you may email us atprivacyoffice@earlywarning.com, or write to us at Early Warning Services, LLC., Attn: Privacy Office, 5801 N Pima Rd, Scottsdale, AZ 85250. When you click on the "Apply Now" button you can review the terms and conditions on the card issuer's website. All you need to do is choose which one is right for you, and get started. Requires setup in City National Online. If you have a valid account with any of the banks that use Zelle like Bank of America, Chase, Capital One or USAA you're already set up for domestic transfers of up to $2,500. We do not knowingly collect personal information from children. declined to help victims of scams and fraud, unauthorized transactions are usually fully reimbursable, How to easily delete all of the photos and videos on your iPhone at once, How to back up photos from your iPhone using iCloud storage, How to recover deleted photos from your iPhone's Recently Deleted folder, iTunes, and more, How to back up an iPhone to iCloud, your computer, or an external hard drive. Visit our FAQs to learn how and for more about electronic payments & online banking. For administrative purposes such as to advise you of information regarding your Zelle App Profile or a transfer you have initiated or received. Ted Rossman, a senior industry analyst at CreditCards.com said, "The key with Zelle is to only send money to people you know and trust. Speak with a Private Client Banker to open your Chase Private Client Checking account today. Otherwise, to exercise this right, follow the instructions in Section 11. Request Number for the First Time. However, they tend to be near the coasts and around major cities. to create, develop, operate, deliver, maintain, and improve our products and services; to respond to your requests and comply with your stated communication preferences; to provide you with a safe, efficient, and customized experience; to provide other services you request; and, the Early Warning Services, LLC corporate family (Early Warning is the network operator of. Kelly Suzan Waggoner is editor-in-chief at Finder, where she works with a talented team of expert writers and editors focused on helping readers to save money, earn money and grow their wealth. See below for more on your rights under state law. Identifying information doesnt always mean your Social Security number, however. How does Zelle protect my personal information? Note: You may request that we disclose the above information beyond the 12-month period for personal information collected on or after January 1, 2022, unless doing so proves impossible or would involve a disproportionate effort. checking or savings account required to use Zelle. When asked for a photo identity, you are likely to whip out your driver's license. If your questions are not answered online, you may email us at. They could also claim to be a charity, a family member who is stranded and in desperate need of help, or use any other con that will pull at your heartstrings. FYI, be aware of these scam phone numbers. The information required to send a money transfer will differ slightly by bank or provider, your recipients location and your method of delivery. ","anchorName":"#am-i-required-to-share-my-social-security-number"},{"label":"What if I don't have the required documentation? Zelle was created in 2017 by the company Early Warning Services (EWS), which is owned by seven of the biggest banks in the United States, including Bank of America and Capital One. Note: When you send money to someone using Zelle, it's the same as handing them cash. A Social Security Number is a unique identification that keeps track of your entire financial life. You can control how and when you want to receive notifications from us by following the instructions within the notices you receive from us and by updating your preferences in the App. 2. Get updates on the latest deals and keep up with the best money moves. Personal information weve collected, used, and/or disclosed. She joined Finder in 2016 as an editor, germinating the site from money transfers to include the wide scope of personal finance. Ask the provider youre interested in for its requirements for approval. We update our data regularly, but information can change between updates. Our responsible disclosure program is currently managed by HackerOne. Yes, this option is available with some transfer providers, but typically only with companies that offer cash pickup transfers. Only Send Money to Friends, Family and Others You Trust, Helpful Tips for Using Mobile Payments Services and Avoiding Risky Mistakes, Tips on Using Peer-to-Peer Payment Systems and Apps, How to Keep Your Personal Information Secure Online. While there's no cost to use Zelle, you can only use your checking, savings or debit card to send or receive money, and you can't make credit card payments. After all, the U.S. is a country of immigrants, and the gears of bureaucracy turn slowly. Therefore, we have not shared personal information with third parties for direct marketing purposes within the last 12 months. Please note the above-listed rights are subject to certain exceptions. However, if you do not have one, but you are already of legal age and studying at college or university, you will not have any problems, since many banks offer special accounts for students. A new kind of scam has been popping up on resale sites like Facebook Marketplace. If you are enrolled with the Zelle app and found an unauthorized transaction, please call us directly at 1-844-428-8542. And unfortunately, getting an SSN can take months, if not years. 4 years after App profile is deactivated/closed, Certain identifying personal information (e.g., address, telephone number, financial account numbers, other financial information), Up to 5 years after App profile is deactivated/closed, Transaction information (e.g., records of transactions made throughZellewhen you use the App), Law enforcement, government agencies, and other authorized third parties (if required by law), Internet or other electronic network activity information (e.g., your interactions with the App), 4 years after App profile is deactivated/ closed, Sensitive personal information (i.e., precise geolocation), Other information about you that is linked to the personal information above (e.g., information you associate with yourZelleprofile like a profile photo or your contact/recipient list, call recordings if you callZelleCustomer Support), Profile information Up to 4 years after App profile is deactivated/ closed. Citibank has over 2,600 branches in 19 countries. From time to time, we may update this Privacy Notice. The best-known services for cash transfers are Western Union and MoneyGram. You can open a Marcus account with an ITIN if you don't have an SSN. But unauthorized transactions are usually fully reimbursable. However, Zelle was built by banks and was engineered to be safe. No paper checks to track and no Chase fees on money orders or cashier's checks. If you list an expensive item and have a very interested buyer, make sure its legit. Simply visit your bank's website or download its app to begin sending money. Apart from your recipients bank account details, you will also need to provide some specific details about the transfer, including: If you dont have a bank account or merely prefer cold, hard cash, youll find providers that accept cash payments for international money transfers. For our marketing purposesto offer our products and services to you, For joint marketing of the Zelle service with other financial companies, For our affiliates everyday business purposesinformation about your transactions and experiences, For our affiliates everyday business purposesinformation about your creditworthiness. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. As such, we are obligated to collect certain information from our users to verify their identities. A scammer will impersonate a friend or family member and say they have an emergency and need money right away. Zelles main vulnerability is that payments are instant and irreversible, explains Ted Rossman, a senior industry analyst at Bankrate. But youll need to speak to a Xoom representative to verify your first transfer. Finder.com is an independent comparison platform and Youre tricked into installing malware, Bischoff says, and an attacker could hijack your device and send themselves money from your Zelle app., And thats not all. If you have a valid account with any of the banks that use Zelle like Bank of America, Chase, Capital One or USAA youre already set up for domestic transfers of up to $2,500. These include: IBANs are not used in the United States, but banks and transfer providers in some countries will require an IBAN to be provided before the transfer can be processed. But Zelle users have become targets for scammers and fraudsters, leading some experts to question the app's overall safety. The bad news? 2 Must have a bank account in the U.S. to use Zelle. Personal information means information that identifies or can be used to identify you directly or indirectly. The Better Business Bureau has warned of fake buyers who pretend to pay for an item, then trick you into sending them money back. We do not sell or share personal information collected from the App to third parties. 3.. Manage your money, see your accounts, and pay your bills using the Chase Mobile, Send and receive money in moments using Zelle. We may need to request additional information from you to verify your identity or to understand the scope of your request, although you will not be required to create an account with us to submit a request or have it fulfilled. You need to submit at least your government-issued ID, like your drivers license or passport to pick up the money sent. Other malware might just wait for you to log in to your bank account via a web browser so it can steal your password and send it to the attacker. The advantage of using your bank is that its convenient, as you will most likely already have an account established from which you can transfer funds. Save time and money with better banking benefits and special services. Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by We will not share nonpublic personal information about you within our family of companies other than for our Everyday Business Purposes unless we first provide you with further privacy choices. Similarly, you likely wont be able to get your money back if you fall victim to a gift card scam. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. However, there are some alternatives that you can consider in this regard. Please submit your request and the required verifying information by either: We will acknowledge receipt of your request and let you know how long we expect it will take us to complete your request (typically 45 days or less for most requests.). Make sure that any transfer provider you choose is reputable and trustworthy before handing over any bank details or money. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. Zelle only works with bank accounts and debit cards and is designed to move money between bank accounts, so in that sense, Zelle is similar to a cash transaction. In the section below, we list the reasons financial companies can share their customers personal information; the reasons Zelle chooses to share; and whether you can limit this sharing. . "Some scammers deliberately encourage you to pay them via Zelle with the intent of stealing your money. Contents Why Zelle needs a bank How Zelle works The email or message will instruct the user to click on a link to view an invoice, Chan says. Self-Help Credit Union and Self Help Federal Credit Union, Individual Taxpayer Identification Number (ITIN), New Chase checking customers enjoy a $200 bonus when you open a Chase Total Checking, Access to more than 16,000 Chase ATMs and more than 4,700 branches. Once the money is sent, it's gone. Contact your financial institution and tell them about the matter. 11. You can use Zelle to send money to anyone with a U.S. bank or credit union account. You may designate an authorized agent to make a request on your behalf. We take your privacy seriously and we want you to be fully informed about how you can be in control of your personal information. Business customers: Send safe, no-limit transfers with no fees and competitive exchange rates. We are located in the United States. Save smart and earn 4.05% APY at CIT Bank, a CreditDonkey recommended partner. The types of personal information we collect and share depend on the product or service you have with us. An important aspect of this scam is that the fraudsters never even need to know or phish the victim's password. "Zelle's ease-of-use can also make it possible for malicious parties and fraudsters to use social engineering to acquire Zelle credentials," said Tom Kelly, president and CEO of consumer privacy company IDX. All financial companies need to share customers personal information to run their everyday business. You might be worried about the process, but rest assured, there are plenty of banks and credit unions interested in making it possible to open an account without a Social Security number. to offer our products and services to you, For our affiliates everyday business purposes, information about your transactions and experiences, . In other words, please do not use the App if you do not agree with this Privacy Notice. Under certain circumstances, we may not be able to correct your information because we have a legal obligation or other reason in which we must retain it in its current state (e.g., the nature of the data, the source of the data, to comply with law). You should consult your own professional advisors for such advice. Should you wish to have real-time answers to your questions, try our chatbox on the lower right corner of our page. No waiting period beyond email verification. To request a copy of the specific pieces of personal information we maintain about you, see Section 11 for instructions. For purposes of this notice, Everyday Business Purposes means any of the purposes set forth in Cal. Member FDIC Chase Total Checking - $200 Bonus New Chase checking customers enjoy a $200 bonus when you open a Chase Total Checking account and set up direct deposit Fin. How does Zelle collect my personal information? It's important that you know and trust those you send money to. Western Union allows you to send in person at over 500,000 locations in over 200 countries. Neither Bank of America nor Zelle offers a protection program for any authorized payments made with Zelle. Zelle is a fast, safe and easy way to send and receive money with friends, family and others you trust - no matter where they bank 1. If you sent multiple payments to the recipient, you will need to complete a form for each payment. Money transfer businesses, which often solely send money between countries, sometimes have reporting thresholds as low as $1,000.