To try and fix it: You'll get this error code when there's a problem with purchasing a title. To look for your error, please type the code, in full, into the box below. GD101, GD102, GD103, GD104, GD105, GD106, GD107, GD108, GD109, GD110, GD111, GD112, GD113, GD114, GD115, GD116, GD118, GD119, GD120, GD121, GD122, GD123, GD124, GD125, GD126, GD127, GD129, GD130, GD131, GD132, GD133, GD134, GD135, GD136, GD137, GD128, GD003, GD138, GD139. We use the location of your IP address to confirm that you're somewhere that BT Sport streaming is supported. This means that there's either an issue with your registered device(s), or you've reached your registered device limit. 12-08-2021 This means that you dont appear to have an active billing BT TV account, or that your account is currently suspended. 0 Ratings 4 REPLIES Longshanks0511 Expert on 13-03-2020 9h02 Every time I try to log in, error code ID1006 shows up on my phone and ID106 on my smart tv. Simply click the link below and give it a go. This means that there's a temporary problem with the particular programme youre trying to watch, which can happen for a number of reasons. Or, you can order for Sky and Talk Talk TV. In order to watch a single Extra TV channel with good picture and sound, you need minimum download speeds of: Test your speed to make sure your connection is running fast enough. There are a number of reasons why this may be happening. This will give you the chance to use the links on the page to either reset or get a reminder of your details. This way, it's impossible for your ISP or the streaming service to trace your location. Your settings should now match the picture shown below, Make sure cookies aren't blocked (as shown in the picture below), Under History, select Use custom settings for history from the drop-down menu, Put a tick in the Accept cookies from websites option, Select 'Always' from the 'Accept third-party cookies drop-down menu, Select the Accept option under 'First-party Cookies' and 'Third-party Cookies'. If you're still experiencing problems then open a separate browser on another device and set up your BT ID again by taking the link we sent you via text message and putting it directly into the address bar of your browser. 21h58 Wait a few seconds, then switch back on, Reboot your TV box by flicking the switch at the back, If you're still having an issue please contact the, If there's no outage, then please contact the, Restart your Hub and wait for the broadband light to go blue, In the BT Player menu, scroll across to the 'Settings' icon. You'll know that your box has restarted when you see 'Hello' on the front panel followed by 'Please wait'. If you already have a BT ID (this will be your email address), you'll not be asked to create a password in the sign-up process for the BT Sport app. NCE-001 error code Please be patient and try the BT Sport app again shortly. If youre having problems installing the BT Sport App, please follow the steps below: If the app has partially installed, please uninstall and reinstall via the app store>. You might have to wait about five minutes before you try watching again. I am getting these too. This means that the device youre trying to use isn't supported by the BT TV App. You may also see this error code when porting a BT mobile number over to EE and the transfer hasn't completed yet. How do I cast the BT Sport app to my TV screen? (Youll need to log in again once youve reinstalled the app), Make sure your set top box is connected to your home wi-fi. BTP-955, BTP-956, BTP-967, BTP-1050, BTP-1051, BTP-115B, BTP-202, BTP-15000, BTP-15001, BTP-16002. You need to click Always allow, this should fix the problem. If you don't have a specific error code or can't remember it, then click instead on the 'View all error help' button. Please click the link below to get started: Can I watch BT Sport in more than one room? REALLY ANNOYED AS IVE JUST SIGNED UP FOR BT BROADBAND/BT TV/NOW TV(FOR SKY SPORTS) FULL PACKAGE FOR FOOTY FOR 74 A MONTH!!!! This means you can stream and watch two different, or the same stream, on two different devices. try uninstalling the app and downloading it again>, please uninstall and reinstall via the app store>, send you your account number in the post >, Android devices running OS 4.4 (Jelly Bean) or later, Windows smartphones and tablets running Windows 10. Check your internet connection by trying to watch a video on YouTube. Download Sport Club Manager mod app for windows PC Laptop / Desktop or Mac Laptop [2023]This app is a multi-sports club manager (football -soccer-, basketball, . BT TV App Error Codes - Apple TV Before looking for your error code, why not try our TV and Sport help tool? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Click here for more information about BT ID and how to get one >. You can access the BT Sport btsport.com and BT Sport App, on a mobile device, on as many supported devices as you like. These error codes are normally caused by app configuration issues. (error message ID003) I have BT Sport as part of an EE mobile package I have BT Sport with BT Broadband, BT Mobile, BT Business, or on Sky This error means the number you entered in the first step of the set-up process wasn't recognised as a valid EE phone or tablet number. Press the Help button, then the numbers 7 2 0 and then press OK. Now scroll through the different input options until you reach the correct input channel. Note: You can't pair if your device is on a mobile network such as 3G or 4G. Things are constantly changing, and unfortunately the help site team are always the last to be told. on Resetting Powerline Adapters or Mini Connectors, How to check Powerline Adapters or BT Mini Connectors are working, I have no lights on my Powerline Adapters or BT Mini Connectors, If youre using mobile data, try turning your mobile data on and off again, If youre using wi-fi, try disconnecting your device from your wi-fi connection or restarting your router, If youre having connection problems with your BT Broadband go to, Exit the player back in to the app and re-try playing the programme again, If this doesnt work, fully restart the app and then re-try playing the programme again, You can register up to 10 devices, however you can only use the BT TV App on two devices at the same time. Do this by disconnecting the power supplies. The help tool can quickly get you back up and running again. These error codes indicate that the web browser on which you're trying to view isn't supported by our player. LIKE ITS GAME OF THE SEASON ALREADY, on I've sent you a Private Message with details on how you can get in contact with the mod team. on Please visit our billing help pages for more information. Playing the video or channel again will usually fix this but if not you can: If you see the error code VC005, you'll need to ensure all clock settings on Apple iOS devices are set to default 24-hour time. Go back to: What can we help with? on If youve already had access to the BT Sport app but are now seeing this error code, your EE billing account may have been suspended or cancelled. If you still have the same problem try, Try reversing or using a different HDMI cable between your TV and TV box, It might be a problem with the TV and TV box communicating with each other. VC526:Sorry - there's a problem (BT Sport) That Error Message 829 subscribers Subscribe Like Share 391 views 1 year ago Epic Amazon Deals: https://amzn.to/3BryxNw Please below comment if you. This is most likely caused by a network issue. What do I do next? (error message ID003) Why have I been told that I haven't activated BT Sport on my account yet? I have just purchased a IPad Air and was trying to watch the BT sports app to find that it shows an error code VC086. limit the bandwidth available for video - test this by checking if you can watch a video on YouTube. To solve the problem, log out of the BT Sport online player, then log back in again. 14h18, RUNNING LATEST VERSION OF SAFARI AND FIREFOX, I DIDNT HAVE THIS PROBLEM IN PREVIOS SEASONS, REALLY FFFING ANGRY AS IVE MISSED THE FIRST MAN UTD GAME, ITS EASIER BY FAR TO WATCH THE FOOTY ILLEGALLY, Re: The way you cast BT Sport is changing. If this still doesnt work, there might be a problem with the specific programme youre trying to watch. 9h14, https://www.bt.com/sport/watch/live-now/bt-sport-1, on Please remember that your mobile operator may charge for data usage. If you still see the error message then try restarting your equipment: Follow these steps to try and fix these YVM errors: You'll need to connect your TV box to your TV using an HDMI cable. When things go wrong, it can quickly get you up and running again. To do this, press the, Once your box has checked and installed any available updates, retry the service to see if you still get an error, Check your box is connected to your network. You can book an appointment with one of our local experts. GP306, GP318, GP998, GL006, GB021, GB022, GB023, GB002, GB003, GB004, GB010, GB998, GM002, GN002, GG103. Are you able to update? This happens because of an issue with your internet connection. Create one Quick links Track your order > Report or track a fault > Pay a bill > Get help or contact us > Download the My BT App > Looking for BT Mail? Your BT ID hasn't finished linking to your BT Sport service which means it's not ready for you to use yet. Test by checking if you can watch a video on YouTube, If none of the above work, log out of the online player, then log back in again, Log out of the BT Sport online player, and then log back in again, From the four options for 'Cookies and website data', please select 'Always Allow', Close the menu and then refresh the page. If this error shows and there are no programmes in the "Watch Now" part of the BT Sport app, you'll need to ensure all clock settings are set to default 24-hour time: If you're streaming via 3G, you'll need to enable mobile streaming with the BT Sport app settings. Get help with logging in to your BT email account and tips on fixing common log-in problems. You'll need to wait until the next day before you can request a new validation PIN again. 06-04-2021 You'll need to download the latest version of Javascript online. MD001, MD117, MY019, MY039, MY116, MY117, MY115, MY120. This will clear any previous sessions and should fix the problem. If you still don't get a PIN: If you receive your validation PIN but it's not approved, you'll need to make sure your browser isn't timed out. You'll not be able to watch any BT Sport online content if you have certain cookie restrictions. You'll probably need to use a different device, but check our minimum operating system requirements as you might only need a simple upgrade to your operating system. Do this by opening the Settings menu in the app. Get advice on how to fix error codes in the BT Sport app. If you still have the problem, take a look at our BT Broadband connection problems> help page. If you've forgotten your BT ID password, you can retrieve or reset it through the BT Sport app or by visiting the BT website. MD101, MD102, MD103, MD104, MD105, MD106, MD107, MD108, MD109, MD110, MD111, MD112, MD113, MD114, MD115, MD116, MD118, MD119, MD120, MD121, MD122, MD123, MD124, MD125, MD126, MD127, MD129, MD130, MD131, MD132, MD133, MD134, MD135, MD136, MD137, MD128, MD003, MD138, MD139, MC001, MC002, MC003, MM004, MM005, MM006, MM007, MM008, MM009, MN020, MO999, MP104, MW041, MW998. Can I watch BT Sport in more than one room? Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues. There are two different versions of error code VC010, here's how you can fix them. Please bear with us as we update our records. If you still don't get a PIN: If you receive your validation PIN but it's not approved, you'll need to make sure your browser isn't timed out. Please type the error code in the box below to get the help you need (the more of the error code you type, the more relevant the help shown will be). Performing the reset using the buttons on the box should allow you to keep your recordings, any scheduled recordings, and personal settings you've made to favourites and playlists. Some public networks (hotels for example) limit the bandwidth available for video. (Toyota) When an error occurs, a warning code is displayed on the display on the right of the window (A) for 10 seconds. This error code means that you've already registered for BT Sport in the past or your EE mobile number is linked to another BT account. GP089, GP080, GP201, GP202, GP203, GP204, GP205, GP206, GP207, GP208, GP209, GP210, GP211, GP212, GP213, GP214, GP215, GP216, GP217, GP218, GP219, GP220, GP221, GP222, GP223, GP224, GP225, GP226, GP227, GP228, GP229, GP230, GP231, GP232, GP233, GP234, GP235, GP236, GP237, GP238, GP239, GP240, GP241, GP242, GP243, GP244, GP245, GP246, GP247, GP248, GP249, GP250, GP251, GP252, GP253, GP254, GP255, GP256, GP257, GP258, GP259, GP260, GP261, GP262, GP263, GP264, GP265, GP266, GP267, GP268, GP269, GP270, GP271, GP272, GP273, GP274, GP275, GP277, GP278, GP279, GP280, GP281, GP282, GP283, GP284, GP285, GP286, GP287, GP288, GP289, GP290, GP291, GP292, GP293, GP294, GP295, GP296, GP297, GP298, GP299, GP300, GP301, GP302, GP303, GP304, GP305, GP307, GP308, GP309, GP310, GP311, GP312, GP313, GP314, GP315, GP317, GP316, GP081, GP082, GP098, GP087, GP088, GP099, GP997, GP996, GP901, GP902, GP903, GP906, GP907, GP908, GP910, GP911, GP914, GP932, GP915, GP916, GP927, GP929, GP930, GP937, GP938, GP917, GP919, GP921, GP925, GP999, GP100, GP101, GP100, GP103, GN004, GN007, GN008, GN009, GB901, GB907, GB910, GB915, GB927, GB921, GB923, GB999, GB929, GB001, GE104, GE105, GE106, GE107, GE110, GE111, GE112, GE113, GE114, GE115, GE116, GE117, GE123, GE124, GE125, GE126, GE101, GE120, GE102, GE103, GE122, GE121, GE100, GE001, GE015, GE915, GE999, GE118, GE119, GF029, GF030, GF032, GF033, GF036, GF024, GF151, GF060, GF062, GF025, GF026, GF027, GF067, GF020, GF021, GF023, GF090, GF091, GG429, GG500, GG106, GG101, GG102, GG111, GG104, GG401, GG112, GG113, GG114, GG115, GG116, GG117, GH103, GH114, GH111, GH112, GH105, GH106, GH107, GH108, GH110, GJ921, GJ999, GK001, GK002, GK003, GK004, GK006, GK025, GK020, GK021, GK022, GK023, GK024, GK007, GK005, GK026, GK027, GK915, GK916, GK999, GM001, GO001, GO001, GO002, GO003, GO004, GO005, GO006, GO007, GO008, GO009, GO010, GO011, GO012, GO013, GO014, GO015, GO016, GO017, GO018, GO019, GO020, GO021, GO022, GO023, GO024, GO025, GO026, GO027, GO028, GO029, GO030, GO031, GO032, GO033, GO034, GO035, GO036, GO037, GO038, GY124, GY127, GY128, GY126, GY131, GY132, GY133, GP274, GP105, GE150, GE151, GE152, GE153, GE154, GE155, GE156, GE160, GE161, GE162, GE163, GH123, GH124, GH125, GH126, GH127, GH128, GH129, GE139, GE140, GE141, GF085, GE132, GE134, GE136, GE137, GP101, GP102, GB011, GB012, GB013, GJ102, GJ103, GJ106, GJ104, GJ105, GJ112, GJ113, GJ113, GJ113, GJ114, GJ117, GJ115, GJ116, GP104, GP105, GO052, GO053, GO054, GN010, GN011, GN012, GN013, GN014, GN015, GN016, GF100, GF101, GJ940, GE003, GE004, GE005, GE008, GE007, GE008, GE014, GF041, GF042, GF043, GF044, GF046, GF070, GF047, GF050, GF040, GF061, GF069, GF080, GF081, GE013, GK010, GK011, GK012, GK013, GK014, GK015, GK016, GK017, GK018, GK019, GY130, GY135, GY136, GY137, GF086, GF087, GE130, GE131, GE133, GE135, GE138, GE142, GO050, GF063, GC001, GC002, GC003, GM004, GM005, GM006, GM007, GM008, GM009, GN020, GO999, GP104, GW041, GW998. Now retry to see if this has fixed the problem, You may need to accept the 'Terms of Use' before you can access Catch-up and On Demand services on BT TV. 9h34, on As the BT TV App can only be used in the UK or European Union (EU), the app needs location services to be turned on. You'll find help with BT Sport App error codes here > bt/help/en/bt-sport/fix-a-problem/app/mobile-and-tablet/errors-on-the-bt-sport-app-on-smartphones-and-tablets.html The BT Sport App won't open on my device The BT Sport App won't install Why can't I log into the BT Sport app using my BT ID? im getting the same error code ID106 in my now tv BT Sports app. The app will use your device's location settings to check that you're in the EU, so you may need to turn this service on. You can also get error ID004 if the online player can't verify your user ID because there is no internet connection. 18h13. You just need to log in using your BT ID. What URL is in the address bar when you're seeing that message? Sorry that you're having problems with accessing the BT Sport app. 0 Ratings Cliff Aspiring Expert on 29-11-2020 11h03 2,140 Views Message 4 of 6 Re: ERROR CODE YVM302 What do the BT TV error codes mean? If you haven't got a bill, we can send you your account number in the post >. If you havent exceeded your device limit and are having issues, If restarting your app doesnt work, try deleting the app off your device and then reinstalling it. Log out of the app, then log back in with new user details. 12-08-2021 If this doesn't fix the problem, click on the Video doesn't play back when pressing play link below and follow the steps. This error code can appear when you're trying to access the BT Sport online player on certain web browsers. Turn on location service to get access to this video - BT Sport is only available in the EU. You'll need to wait until the next day before you can request a new validation PIN again. If you have two TV boxes you can order an Extra Box subscription which will allow both boxes to be connected. There are a number of reasons why this may be happening. This means that youre using a VPN or equivalent service to change your device location. Youll need to disconnect your device from any external display to continue using the app. What you can't do is then try and watch a third stream on a third device. You need to disconnect and then reconnect to Chromecast. This provides a more reliable connection. BT Service Manuals SPE 125. If you've never had a BT ID, you'll be asked to set one up and create a password. IPC6001, IPC6002, IPC6003, IPC6004, IPC6005, IPC6006, IPC6007, IPC6008, IPC6010, IPC6013, IPC6014, IPC6015, IPC6018, IPC6019, IPC6020, IPC6021, IPC6022, IPC6024, IPC6025, IPC6026, IPC6027, IPC6029, IPC6038, IPC6039, IPC6040, IPC6041, IPC6042. Press the, If the 'Wired Connection' is set to 'AUTO' and the 'Network Connection Status' is showing 'DISCONNECTED', attempt to re-connect by selecting, Wait for the broadband light on your Hub to go blue, Restart your TV box, using the power switch on the back, If you still can't use your BT TV service then contact the, First try restarting your TV box by flicking the switch on the back. The help tool can quickly get you back up and running again. ; Report a bug or problem. (Youll need to log in again once youve reinstalled the app), Make sure your set top box is connected to your home wi-fi. You need to make sure that the time and time zone are correct in your device's 'Time and date' settings. Only the best USA VPN can mask your actual IP address and replaces it with a UK IP address. An Error Code has appeared on the BT Sport App, what should I do? If this still doesnt work, there might be a problem with the specific programme youre trying to watch. 05-10-2021 13-08-2021 Any assistance before the next Premiership rugby game on friday night would be appreciated! If your error code has a dash, for example BTP-302, don't forget to include this too. 15-08-2020 You can fix that problem by using a VPN. Visit the Optus Sports webpage. Error Code VC010: You're running more than two streams on more than two different devices. 21h09, on 18-07-2020 Have you tried the steps onErrors on the BT Sport App. It means that your TV box isnt connected. Now generate a new connection code on your box by pressing 'Connect Device' again. 18h44, on Now retest the channel, If you're using a SCART cable, try using an HDMI cable for the best viewing experience. Restart the app to ensure the settings have been saved. If you don't receive a validation PIN, make sure you've entered the correct phone or tablet number in the first step of the set-up process. If this hasnt fixed your problem, BT customers can click here to chat with us >, EE customers should click here to contact EE >, Error Message: Sorry, you've tried to log in with the wrong details more than three times, so we've temporarily locked your account. Simply click the link below and give it a go. Wait for ten seconds and then reconnect the Hub and modem. This error means the number you entered in the first step of the set-up process wasn't recognised as a valid EE phone or tablet number. When things go wrong, it can quickly get you up and running again. BT ID Password Show Forgotten your login details? If it still fails try connecting directly to the TV, If you still have the same problem, try a different HDMI cable and an alternative HDMI input in your TV. This means that your device is connected, or youre mirroring your device to an external monitor, which isnt currently supported by the BT TV App. Im a Sole Trader, Limited or Public Sector Business with up to 100 employees, I'm a business with more than 100 employees, There are no events to show error message'. Please click here to open the "Fixing BT error codes" page. This looks like a spanner, Scroll down to Reset BT TV Data and press, Check your broadband connection. You'll have to login again before attempting playback. ): create your sports club defining member players, manage their stats or money balances, save a match result list, create teams automatically based on player stats & abilities, etc. on 22h05, first it was chrome but then I tried firefox and it was the same issue, on Only the account holders BT ID can be used to log in to the app and online player. 03-07-2020 Check you haven't disconnected from your internet connection. some public networks (hotels, etc.) Please follow the instructions below for your browser: VC018, VC021, VC022, VC024, VC025 or VC026. This error happens because you need to download the app from the Amazon App Store, and not from Google Play. More options Log out of the app, then log back in with new user details. Follow these steps to try and fix these BT TV errors: You'll get this error code when there's a problem with playing a title. This error code will show if there's a problem with your BT Sport account and it means you'll need to reset your password: log in with your existing BT ID (username) and password -you'll be asked to reset your password, then log into the BT Sport app with your BT ID and new password. Try logging out of the app and then logging back in again. The search will only display results if you enter a valid search term. This error message will show on Apple iOS devices. DO NOT try to create another BT ID username and password while you're seeing this error code it may cause further problems. Follow these steps to try and fix these IPC errors: If the content isnt available after five minutes, follow these steps to try and fix the errors: IPC6028, IPC6030, IPC6033, IPC6034, IPC6035, IPC6036, IPC6037. I can't seem to get this working? If you'd like to look up the code, please type the full error code in the box below. If connecting using wi-fi, check you've entered the correct wi-fi password and have logged into the internet (some public networks have a two-stage log-in process), Log out of the online player and back in again, Check that there are no other devices streaming using your BT ID log in, Wait two minutes, then try watching the online player again, If you've stopped streaming on other devices it can sometimes take up to 15 minutes for a stream to completely stop, and the error to clear, Lower the privacy settings to anything below "high", Close the menu and then refresh the page. can you help i have the latest browser but I'm still getting this error code VC089:In order to get the best experience on BT Sport, please upgrade your browser to the latest version. The player should now work, In 'Website tracking', deselect 'Prevent cross-site tracking, In 'Cookies and website data', deselect Block all cookies, Close the menu, and then refresh the page. Try fully restarting the app, then trying the action again. 04-02-2021 This means that there's an issue with the operating system your device is using, and it may be one that doesn't support the BT TV App, or you require an upgrade. 19h42, on iPad Air, iOS 12 Posted on Apr 19, 2021 1:32 AM Reply I have this question too (43) All replies Page 1 of 1 LotusPilot This means that you have a pairing issue between your device and set top box. ER18. To do this, press the, Check your On Demand players are up to date by pressing the, If you're still having an issue contact the, Check you have a working broadband connection on another piece of equipment like a laptop or PC. All you need to do is visit the BT Sport website or launch the BT Sport app*. Solving playback issues. You can use this BT ID to log in to the BT Sport app about 10-15 minutes after sign-up. 03-07-2020 click here to visit the BT Sport App error message page >, just click here to place an order for BT Sport >, Here's how to add an account on My BT for BT Sport, Check our service status page (click on the 'TV' tab) to see if there are any known problems affecting the BT Sport service, Check your internet connection by trying to watch a video on YouTube. But be aware that this type of reset deletes your recordings and any scheduled recordings. If you get this error, make sure that your TV box is connected to the internet. This may require you to log in or accept terms. Cannot cast live streams on iOS BT Sport App to LG TV over AirPlay This has worked before but for the last Champions League matches and since then, I receive a VC011 error. 12h42, Welcome to the Community and thank you for posting. If this is the case, you'll need to speak to EE directly: These error codes normally appear when you're trying to watch live channels or videos via the BT Sport app. Simply click the link below and give it a go. Announcements, Guides & Community Updates. If you need the link to do this, it's: www.bt.com/mybt>. If you use Powerline adapters restart both adapters and check they are in sync. Try closing the app and opening it again. If the BT Sport app still doesn't work: call 150 from your EE phone or call 07953 966 250 from any phone CF001 or CF002 error code These error codes are normally caused by app configuration issues. This happens because of an issue with your internet connection. You will now be able to cast BT Sport live streams to your TV. If this isn't the case, please exit the enhanced player and try again. There may be a delay with your BT Sport subscription activating after set-up. Please go to BT TV App login help for suggestions on how to resolve this issue. Enter error code You should enter the code exactly as it's shown. We recommend that you try uninstalling any data compression apps you have on your device. If connecting using wi-fi, check you've entered the correct wi-fi password and have logged into the internet (some public networks have a two-stage log-in process). Login and the player should now work, From the three options for 'Cookies', please select 'Allow sites to save and read cookie data (recommended)', Make sure the remaining two options are de-selected. Test by checking you can watch a video on YouTube. ER19. If you're outside of these areas, you'll be blocked from streaming any content. Make sure the term youve used is valid and try again. This error means that you need to download the app from the Amazon app store,and not from Google Play. 14-08-2021 20h51. 4. Please check that you're entering the correct EE phone or tablet number and begin the set-up process again. Once connected ExpressVPN easily unblocks BT Sport so you will have no trouble accessing BT Sport and enjoying BT Sport outside UK. These will help you reset your your details so you can log on to the BT Sport online player again.